What are the responsibilities and job description for the Supply Chain Manager position at Thermcraft, Winston-Salem, NC?
Description
The Supply Chain Manager leads production planning, scheduling, and inventory control for Thermcraft, located in Winston-Salem, ensuring efficient operations and timely order fulfillment. This role oversees material handling, shipping and receiving, customs compliance, and also manages the local Purchasing Specialist. The manager is highly proficient in MRP/ERP systems, data analysis, and communication, fostering a culture of accountability, urgency, and continuous improvement. #ZR
Supervisory Responsibilities
- Lead the Production Control & Inventory Team at Thermcraft.
- Directly supervise the Shipping/Receiving Department.
- Directly supervise the local Purchasing Specialist.
- Guide and hold team members accountable for performance and process discipline.
Essential Functions:
Order & Production Management
- Oversee the order creation, job packets, and order release for the plant.
- Ensure correct sequencing of manufacturing operations to meet required ship dates.
- Maintain and analyze production forecasts and schedules, updating as needed.
- Act as the central hub for open projects, ensuring visibility for production, sales, and accounting.
Scheduling & Workflow Optimization
- Develop and maintain dispatch lists, ensuring work orders are completed promptly.
- Monitor workloads across departments, ensuring proper work distribution and urgency.
- Release work to the plant using Full Kit methodology or approved exceptions.
- Expedite vendors, suppliers, and outside services to ensure timely material arrival and prevent bottlenecks.
Inventory & Logistics Management
- Maintain accurate inventory counts and locations.
- Oversee shipping and receiving, burn table operations, and ensure customs compliance.
- Monitor receiving inspection velocity and finished goods ready to ship.
- Conduct weekly ship plan analysis to align production schedules.
- Review material cost and look for optimizations and savings to meet yearly cost saving metrics
Data Analysis & Problem Solving
- Utilize data analytics to monitor and evaluate production performance, identify trends, and implement cost improvements.
- Identify and address production-related issues and bottlenecks promptly.
- Manage and act on idle days related to QA, S&R, and outside resources.
- Maintain accurate records of project schedules and adjust as new information is received.
Communication & Coordination
- Provide timely updates to sales and internal stakeholders on order status, delays, and projected ship dates.
- Lead structured weekly meetings to ensure alignment and clear communication.
- Collaborate closely with sales, production management, accounting, shipping, and purchasing to facilitate timely project completion and product invoicing.
Leadership & Continuous Improvement
- Delegate responsibilities effectively and hold team members accountable.
- Drive a culture of urgency, accountability, and structured processes.
- Maintain and enforce a Production Control Playbook, ensuring routine tasks are executed consistently.
- Escalate issues appropriately to maintain flow and prevent disruptions.
Requirements
- Technical Proficiency: Strong skills in manufacturing software (MRP/ERP systems), MS Excel, and data analysis tools.
- Communication Skills: Excellent verbal and written communication for effective collaboration with cross-functional teams.
- Analytical Skills: Ability to assess production performance and make data-driven decisions.
- Logistical Project Management: Proficiency in coordinating project delivery dates and information.
- Leadership & Influence: Ability to guide the production control team, shipping department, and purchasing specialist, and perform internal/external supplier expedites.
- Attention to Detail: Strong organizational skills to maintain accurate production data.
- Teamwork & Collaboration: Ability to work closely with sales, production, shipping, purchasing, and suppliers.
- Sense of Urgency: Ability to create urgency as needed to meet deadlines and customer commitments.
Preferred Qualifications
- Professional certifications, such as CPIM or CSCP from APICS/ASCM, are preferred.
- Experience with methodologies such as Lean Manufacturing, Six Sigma, or Just-in-Time is a plus.
- A bachelor’s degree in supply chain management, Business Administration, Logistics, or a related field is required.