What are the responsibilities and job description for the Installation Manager position at Thermal Specialties?
About the Role
We’re seeking a motivated and hands-on working Installation Manager to lead our small but dynamic decorative concrete team. This role combines management and fieldwork — ideal for someone who enjoys leading projects from planning to execution while working alongside their crew when needed.
You’ll oversee a team of installers, ensure jobs are completed safely and efficiently, and maintain strong relationships with customers throughout each project. This is a great opportunity for someone looking to grow into a leadership role within a specialized concrete business.
Key Responsibilities
- Supervise and support installers in daily operations.
- Communicate with customers on-site to ensure satisfaction and address any issues.
- Prepare and deliver accurate project quotes.
- Monitor job performance, timelines, and quality standards.
- Maintain and enforce safety and equipment maintenance procedures.
- Step in to perform installations when additional support is needed.
- Develop and maintain strong customer relationships while identifying new opportunities.
Preferred Experience
- Background in epoxy, polished concrete, or other flooring systems.
- Experience managing or coordinating field crews.
- Strong problem-solving and leadership skills.
- Excellent communication and customer service abilities.
- Ability to lift up to 50 lbs and work in physically demanding environments.
Note: While prior experience in decorative concrete and team leadership is preferred, we’re open to candidates with transferable skills and a strong desire to learn and lead.
Qualifications & Preferred Skills:
- Valid driver’s license & reliable transportation
- High school or equivalent (Preferred)
- Ability to work a flexible schedule
- Attention to detail
- Strong attention to safety
- Ability to work independently and on a team
Why Join Us
Thermal Specialties offers the chance to build a career in a specialized craft with a close-knit, supportive team. You’ll have the freedom to take ownership of your work, help shape the growth of our decorative concrete business, and make a tangible impact every day.
Benefits:
- Paid Time Off
- Health insurance
- Dental insurance
- Vision insurance
- Short and long-term disability
- Life insurance
- 401K & Roth (matching available)
- Flexible Spending Account
- Employee Assistance Program