What are the responsibilities and job description for the Bilingual Office Manager- Central Phoenix position at Therapy Tree?
Therapy Tree is looking for a dedicated and organized Bilingual Office Manager to oversee the daily operations of our outpatient pediatric clinic. The Office Manager will play a vital role in ensuring that the clinic runs smoothly, providing exceptional support to our medical staff and a welcoming environment for our young patients and their families. Key responsibilities include:
*must be Bilingual (Spanish)
Fridays: Monitor the NCNS sheet and make sure each charge is approved
Job Requirements
- Must have experience in Data Analysis
- Supporting therapists by ensuring they have access to necessary technology, protocols, and therapy materials, while managing upkeep, charging, and stocking of all items.
- Optimizing and filling clinic schedules, while actively working to fill clinics and hit business KPIs.
- Documenting and creating decision trees, as well as developing and documenting business processes.
- Training and managing employees, including creating and maintaining training materials.
- Being present at the clinic on a rotating basis during all hours of operation, including evenings and weekends, to ensure familiarity with clinic operations.
- Conducting safety checks, overseeing maintenance of the clinic and equipment, and managing cleaning crews.
- Responding to security and maintenance issues after hours and covering other clinics as needed.
- Managing the clinic budget and overseeing purchasing decisions.
- Training patients for check-in, payments, registration, and documentation.
- Potentially managing remote clinics without an OM.
- Collaborating with other OMs and participating in weekly meetings with the Executive Team to track KPI progress.
- Working closely with the Clinical Director (CD) to support their success and translating as needed, with a requirement to complete a course to become a certified medical translator.
- Answering phones and emails to assist with various inquiries.
The ideal candidate will have strong leadership skills, excellent communication abilities, and a proactive approach to problem-solving. If you are passionate about optimizing clinic operations and supporting our team, we encourage you to apply.
Therapy Tree (Benefits)
- Competitive compensation
- Excellent comprehensive health benefit package that includes health, dental and vision.
- A 401K plan
- 40 hours of annual PTO and 40 hours of annual STO provided and accrual increases every year
- Six paid holidays and one floating holiday
- Free EOS gym Membership
Salary : $70,000 - $73,000