Senior Product Designer

Ensora Health is the leading provider of software and services for mental and behavioral health therapists, trusted by over 200,000 individual providers and more than 28,000 practices. Our unmatched expertise, partnership, and breadth of products allow us to fine-tune solutions that meet the specific needs of everyone from solo practitioners to larger practices. With AI-enabled solutions that span practice management to electronic medical records and e-prescribing to billing, we help eliminate administrative complexity and create harmony between therapists, their clients, and the whole healthcare community. Job Description As a Senior Product Designer, you will lead design efforts for complex, cross-functional initiatives that shape the user experience across our platform. You will translate customer insights into scalable, accessible, and elegant design solutions that meet both business and user needs. This role is ideal for a designer who thrives on solving complex problems, collaborating across disciplines, and mentoring others to deliver high-impact experiences. You will influence design direction, champion accessibility, and help evolve our enterprise design system to ensure a consistent and inclusive experience across all products. What You’ll Do Lead design strategy and execution for high-impact, cross-functional product initiatives. Conduct advanced user research and usability testing to validate and refine design concepts. Review, critique, and approve design deliverables to ensure visual and functional consistency. Partner closely with product managers, engineers, and business stakeholders to align design outcomes with strategic objectives. Identify gaps and opportunities in the customer experience and propose innovative design solutions. Champion accessibility and inclusive design practices in every stage of the product lifecycle. What You Bring Bachelor’s degree or equivalent experience in Design, HCI, or a related field. 6 or more years of professional experience in product, UX, or interaction design. Proven success leading complex design projects from concept through delivery. Demonstrated experience mentoring designers and guiding design reviews. Expertise in usability testing, accessibility, and inclusive design principles. Strong collaboration skills and the ability to build alignment with cross-functional teams. Proficiency in modern design and prototyping tools (Figma, Sketch, etc.). A portfolio that showcases thoughtful problem-solving, design systems knowledge, and a strong understanding of user-centered design. Additional Information While we've outlined some key qualities we typically seek, it's essential to remember that there might be additional unique strengths and talents you possess that would make you an exceptional match for us, even if they're not explicitly mentioned. Studies have consistently highlighted the significance of this principle, particularly for individuals from disenfranchised backgrounds, including women and other marginalized groups. These individuals often hesitate to apply unless they meet every single requirement, unlike their male counterparts who are more inclined to apply when they meet around 60% of the criteria. The message we want to convey is that taking a leap of faith and applying can be incredibly rewarding. Your distinct abilities and perspectives could be exactly what we need to create a more diverse and inclusive team. So, don't hesitate—apply today and let's explore the exciting possibilities together! All your information will be kept confidential according to EEO guidelines. At Ensora Health, Diversity, Equity, Inclusion, and Belonging aren’t just words. We celebrate what makes us unique, foster an ecosystem of inclusion for all and harness our talents to promote diversity of thought and action in everything we do. We instill Diversity, Equity, Inclusion, and Belonging into the fabric of our CARING culture and business, as we strive to be recognized not only as the leader in healthcare technology, but also for our intentional efforts to promote a diverse community. We will champion non-discriminatory practices throughout the employee and customer lifecycle; caring for every person regardless of race, national origin, color, religion, disability, sex, orientation, or familial status. Ensora Health is an equal opportunity employer.