What are the responsibilities and job description for the Bilingual Referral Coordinator position at THERAPY 2000?
Company Description
THERAPY 2000 is a pediatric home health agency specializing in providing high-quality occupational, physical, and speech therapy for children across various regions in Texas. Services are offered in the comfort of the child's home or daycare, covering areas such as Dallas-Fort Worth, Houston, Austin, San Antonio, and beyond. The organization is committed to helping children reach their fullest potential through personalized care delivered by expert therapists. THERAPY 2000 operates across diverse locations in Texas, ensuring accessibility to families in need. Learn more about the company and its services at t2000.com.
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
- Locate a therapist to provide treatment for the referral. Locate new therapists available for new referrals. Communicate with referral source (RS) of outcome of admission. Makes decisions choosing the best matched therapist for the patient. Creates therapist’s work-list, assigns patients based on quota.
- Receive and process patient referrals and gather all required information and documents needed.
- Prepares and faxes physician notifications
- Processes orders from medical software to the physician and receives same orders when signed
- Follows up on orders needing signatures to continue patient care
- Manages Discharge documentation and notifications
- Makes decision to make referral a non-admission, and submit to waiting list.
- Maintains a clean and organized office environment at all times
- Processes medical record requests
- Sends out and receives satisfaction surveys
- Verifies payer source.
- Enters notes into CubHub or other medical software.
- Communicates with the patient’s Primary Care Giver (PCG), within forty-eight hours, to explain staffing and admissions process. Keeps documentation in CubHub.
- Communicates with case managers, therapy directors and business office specialist to solve patient care issues.
- Submits monthly reports as directed: staffing, productivity, patient waiting list, referred outpatient list.
- Maintains a positive and professional attitude at all times when interacting with RS, PCG, doctor’s office personnel, agency clients, visitors, or THERAPY 2000 personnel.
- Is flexible and able to perform a wide variety of administrative support functions. These functions can include, but are not limited to data entry documentation, printing reports, filing, typing, and note taking.
- Performs all duties in compliance with agency policies and procedures.
