Infrastructure Engineer

We are seeking an Infrastructure Engineer who views infrastructure not just as a collection of hardware, but as a dynamic system to be engineered, automated, and optimized. We are transitioning our Tech Ops culture toward a modern Platform Engineering and SRE model.

This role is ideal for a high-velocity learner who is inherently curious, exceptionally organized, and possesses the discipline to see complex tasks through to completion.

Your Mindset

• Curiosity First: You have an insatiable desire to understand how things work under the hood. You don't just fix a problem; you investigate the root cause.
• Continuous Learner: You view the rapid evolution of technology as an opportunity, not a burden. You are constantly upskilling and bringing new ideas to the table.
• Owner’s Mentality: You take pride in "completing the loop." Whether it’s racking a server or writing an Ansible playbook, you ensure the job is documented, compliant, and reliable.
• Collaborative Problem Solver: You thrive in a global team environment, communicating across time zones to solve production incidents and share knowledge.

Core Responsibilities

• Engineering Reliability: Respond to and troubleshoot production incidents. Participate in deep-dive Root Cause Analysis (RCA) and contribute to "Blameless Post-Mortems" to ensure the same issue never happens twice.
• Platform Growth and Maintenance: Manage the lifecycle of our Linux environment (primarily RHEL), including OS patching, system upgrades, application expansion, and the automation of these routine tasks.
• Compliance & Governance: Maintain rigorous attention to detail to ensure our systems remain compliant with HIPAA, SOC2, and ARC-AMPE standards.
• Documentation: Create and maintain high-quality runbooks and infrastructure documentation to empower the global team.

Requirements

• Education: Bachelor’s degree in Computer Science, or a related field, or equivalent experience.
• Linux Expertise: Deep, hands-on knowledge of Linux (RHEL or variants).
• Availability: Flexibility to collaborate with our offshore teams, requiring occasional off-hours communication.
• Technical Versatility: You are an individual contributor with 3-6 years overall experience, with working knowledge in at least two of the following areas:

1. Storage Engineering: Managing a high-capacity on-prem infrastructure (NetApp or Qumulo preferred) and managing backup/recovery for Oracle databases.
2. Physical Infrastructure: Precision racking, stacking, and cabling with an understanding of thermal balancing and airflow management.
3. Network Engineering: Building and expanding multi-site networks using Cisco, F5, and Fortigate hardware, including firewall policy implementation. We’ll consider experience with alternate vendors.
4. Virtualization: Building and maintaining robust VM farms using VMware ESXi.

The "Modernization" Edge (Pluses)

We are looking for candidates who can help us bridge the gap to a fully automated future. Experience in these areas will set you apart:

• SRE & IaC: Experience creating SLOs and using Terraform for Infrastructure as Code.
• Automation: Building enterprise-grade tools and scripts using Ansible, Python, Bash, and Git flows.
• Containers: Knowledge of Docker and/or Kubernetes.
• Observability: Moving beyond "monitoring" to true "observability" using the ELK stack, Prometheus, or Grafana to monitor applications (Weblogic, RabbitMQ, Hazelcast).

Cloud Evolution: Experience building and maintaining cloud infrastructure (Network, Compute, Storage) in Oracle OCI or other major cloud providers.