Community Center Manager

You have a strong track record of in-person event oversight and are adept at fostering the structures and expectations that allow people to thrive as a cohesive face-to-face community. You thrive in fast-paced on-site environments and love getting out in the community. You are invested in recovery from substance use disorder and believe in the power of community. You care about helping to reduce the stigmas around living sober. If this sounds like you, keep reading.

This role will work out of our Boston, MA facility and will support the organization by overseeing a robust event schedule, maintaining and increasing member attendance, ensuring program quality, and creating new partnerships. It will also help to provide a systematic approach to acquiring and developing high impact volunteers. The ideal candidate must be able to think on their feet, juggle many moving pieces, and be comfortable filling in for instructors as needed. If you’re excited about working in a dynamic and creative environment that promotes personal and professional growth, we want to talk to you!

KEY RESPONSIBILITIES

• Work on-site, overseeing efficient and effective daily operations
• Manage a high-demand calendar of 10 in-person events per day and at least one large-scale special event per quarter
• Supervise a high-performing team of staff and act as point-of-contact for volunteers and contractors
• Evaluate instructor performance to uphold program quality
• Supervise facilities maintenance and cleaning
• Cultivate and maintain strategic partnerships across the city
• Design, implement, and refine systems to enhance budget planning and financial efficiency

QUALIFICATIONS  

• A minimum of 4 years of relevant experience
• Significant people management experience
• Fitness certifications, experience instructing fitness classes, and a high level of comfort level with filling in for a variety of classes last-minute
• Experience with business networking
• Ability to work on-site daily and provide periodic weekend/morning/evening coverage
• Ability to travel occasionally throughout Suffolk County
• Willingness to travel 1-2 times per year if needed

PREFERENCES

We welcome all great applicants to apply even if you don't have all these preferred attributes

• Bachelor’s degree in relevant field
• Experience working with recovery groups
• Familiarity with nonprofit grant lifecycles
• Lived experience as a peer in recovery
• Desire to apply anti-racism and anti-oppression principles and practices

SALARY AND BENEFITS

• $70,000 - $80,000 annually (please be aware that most offers fall below the top of the range and are based on a variety of factors such as relevant experience and qualifications, internal equity among the team, and market indicators)
• 403(b) retirement plan with 4% match
• Paid time off (vacation/sick days/skill enhancement days)
• Medical, dental, and vision plans
• Opportunity to join employee resource groups (ERGs)
• Monthly wellness stipend
• Optional pet insurance

This role will be posted from 12:00 PM Eastern Time on November 18 until 12:00 PM Eastern Time on December 19. Early applicants may be given preference if application volume is high. Candidates are interviewed on a rolling basis and interviews may continue past application deadline. Hiring decisions will be made no earlier than close of listing and may require additional time beyond this date.

ABOUT US

The Phoenix's mission is to build a sober active community that fuels resilience and harnesses the transformational power of connection so that together we rise, recover, and live. Through activities such as CrossFit, book clubs, rock climbing, art socials, yoga, and meditation, participants build confidence, self-respect, and community. The Phoenix offers free programs, both in person and online, for anyone with 48 hours of sobriety. Since 2006, we have served hundreds of thousands of individuals with the help of thousands of volunteers across the country.

At The Phoenix, we welcome people from all backgrounds and strive to create a healing-centered environment that allows everyone to bring their authentic selves to the workplace. We seek to create a workplace environment that accurately reflects the diverse communities we serve. We understand that voices of varied experiences and perspectives are central to our mission and our impact. We do not discriminate on the basis of race, color, religion, creed, gender, gender expression, pregnancy, genetic information, age, national origin, ancestry, disability, marital status, sexual orientation, or military status.

The Phoenix will gladly provide reasonable accommodations during the interview process if needed. Please ask!