Demo

UX Designer

TheLab
Manhattan, NY Full Time
POSTED ON 11/25/2025 CLOSED ON 1/25/2026

What are the responsibilities and job description for the UX Designer position at TheLab?

Salary: 110,000UX DesignerMid-Senior Level | Full-Time | Hybrid-----Were looking for a strategic UX Designer who transforms business problems into elegant, user-centered solutions. Youll lead discovery and research, architect information flows, and create the structural foundation that our visual designers bring to life.This role is essential to our design processyoull work directly with clients to uncover user needs, collaborate with our Design Directors, Content, and visual designers to shape experiences, and ensure every project is grounded in solid strategy and user insights.Youll have the autonomy to lead research and discovery, the support of a collaborative team, and the time to think through your work.-----What Youll Do:Research & Strategy (40%)Lead user research initiatives: interviews, surveys, usability testing, competitive analysisSynthesize research findings into actionable insights and recommendationsDevelop user personas, journey maps, and behavioral modelsConduct stakeholder interviews to understand business goals and constraintsIdentify user needs and pain points that inform design strategyPresent research findings and strategic recommendations to clientsInformation Architecture & Wireframing (40%)Create site maps, user flows, and information architecture documentationDesign low and mid-fidelity wireframes that solve user and business problemsDevelop interactive prototypes for testing and stakeholder validationMap content strategy and navigation systemsDefine interaction patterns and functional requirementsCollaborate with Content and Design Directors on IA and content planningCollaboration & Documentation (20%)Partner with Visual/UI designers to transition from wireframes to high-fidelity designsWork with developers to ensure feasibility and communicate technical requirementsParticipate in client presentations explaining UX rationale and design decisionsCreate detailed documentation: annotations, specifications, user storiesContribute to design system development with reusable UX patternsParticipate in weekly design critiques and cross-functional reviews-----Who You AreEssential Skills4-6 years of UX design experience for digital products and websitesPortfolio demonstrating UX thinking: research, strategy, wireframes, and problem-solvingStrong facilitation skills for workshops, interviews, and stakeholder sessionsProficient in Figma for wireframing and prototypingExperience with user research methodologies (qualitative and quantitative)Knowledge of usability principles, accessibility standards (WCAG), and inclusive designExcellent systems thinkingyou see the big picture and how pieces connectStrong written and verbal communication skills for documentation and presentationsWho Thrives HereStrategic thinkers who ask why before jumping to solutionsCurious researchers who genuinely care about understanding usersClear communicators who translate complexity into simple, compelling narrativesCollaborative partners who work seamlessly with visual designers and developersOrganized minds who balance multiple projects and manage ambiguityEmpathetic designers who advocate for users while respecting business constraintsProblem-solvers who find elegant solutions within real-world limitationsNice to HaveFamiliarity with analytics tools (Google Analytics, Hotjar, etc.)UX writing experience-----What We OfferCultureCreative excellence with space to do your best workTrue work-life balance: no weekends, realistic timelines, protected focus timeCollaborative team of UX designers, strategists, and developersProjectsLead UX small and medium scale projects from full websites and complex platformsOwnership of research and strategy phasesyour recommendations shape directionDirect client interaction and presentation opportunitiesBenefitsSalary: $110,000/yearComprehensive health, dental, vision insurance401(k) with company matchPTOHybrid work Tues-Thurs in Madison Square OfficeLatest UX tools and technology

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