Manager, Enterprise Applications - Microsoft Productivity (Remote)

Manager, Enterprise Applications - Microsoft Productivity (Remote) The Manager, Enterprise Applications, leads a team of IT professionals responsible for development, configuration, administration, optimization and support of Microsoft Productivity application suite. This includes the technology platform and application suite, including governance of user identities and secure access to systems. Expertise in the platform to lead the vision, roadmap, and delivery of collaborative and productivity enhancing solutions across the organization and enhancing solutions across the organization. The Manager role is responsible for ensuring an exceptional customer experience; for streamlined processes and stable operations; for managing vendors; for developing a culture of and skills in process improvement; for proper documentation; and for staff training, performance and development. Key Responsibilities & Essential Functions Deep understanding of Microsoft Productivity suite applications expected and include; Teams, Sharepoint, Viva Engage, Outlook Exchange, OneDrive, EntraID, MS Office, M365 CoPilot and Forms. Helpful to have PowerApps, Power Automate, PowerBI and Planner knowledge. Experience in technology solutions, development processes and best practices related to platform and identity management. Develop and implement IT strategies that drive application and platform performance, utility and adoption. Lead and manage a team of technology professionals, fostering a culture of innovation, collaboration, and high performance. Support and champion a strategic technology vision that aligns with JAX's mission, incorporating comprehensive industry and functional insights. Understand business needs, proactively introducing innovative ideas, and anticipating future trends to drive the organization forward. Continuously improve service management processes and methodologies to enhance efficiency and effectiveness in technology delivery. Ensure that all technology solutions meet high standards of quality, performance, and security. Manage the budget for technology projects and software licensing, ensuring optimal allocation of resources and cost-effective delivery. Partner closely with Product Owner and stakeholders, Microsoft administrators, architects, security teams, and business stakeholders to ensure high quality execution and alignment. Quality execution and alignment. Analyze user behavior, feedback, and adoption data to identify opportunities to enhance productivity and collaboration across the organization. Establish and monitor key performance indicators (KPIs) to measure the success of technology initiatives and drive continuous improvement. Identify and prioritize value creation opportunities (e.g. tech modernization and currency) based on detailed assessment and analysis of current technology footprint. Other Knowledge, Skills, and Abilities Demonstrated experience managing technology applications and/or platforms, with a proven track record of leading and managing teams and delivering successful technology projects. Experience leading small of varying complexity. Experience with product owning one or more projects. Ability to influence and foster buy-in at all levels. Strong communication skills: verbal, written, and listening to various levels across the organization. Ability to gain broad understanding of overall application management roadmaps and related strategies. Working knowledge of Agile Frameworks, preferably Scrum and/or SAFe as well as IT service management, preferably ITIL Associate degree required; bachelor's degree preferred. Pay range: $98,885.00 - $165,554.00 #EH-CA8 About JAX: The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit www.jax.org. EEO Statement: The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws. Bar Harbor: The Jackson Laboratory's 43-acre scenic Bar Harbor campus is nestled between the Gulf of Maine and the mountains of Acadia National Park. Some of the best hiking and biking in the world (over 50 square miles of mountains, lakes, views, and dramatic coastline) is accessible from our campus. We are one mile from downtown Bar Harbor, which offers a vibrant downtown district with a plethora of restaurants, shops, museums, and galleries. Ellsworth: The Charles E. Hewett Center in Ellsworth, Maine, is a state-of-the-art facility that serves researchers world wide. The facility represents the culmination of nine decades of unmatched experience and leadership in breeding and caring for laboratory mice. Ellsworth, Maine, is one of Maine’s fastest growing cities. With a growth rate of nearly 20%, Ellsworth is a bustling year-round community and acts as a hub for surrounding towns. It is located nearby Acadia National Park and hosts numerous special events, concerts and festivals each year. Residents have access to fabulous shopping, recreation, museums, galleries, and dining at a variety of independent restaurants. Farmington: JAX Genomic Medicine is transforming medicine by improving patient care, lowering costs, and increasing life span and health span. JAX Genomic Medicine’s research focuses on the complex genetic causes of disease and on the development of genomic solutions tailored to each person's unique genetic makeup. JAX Genomic Medicine sits on a 17-acre site on the campus of the University of Connecticut Health Center. The 183,500-square-foot facility opened in the fall of 2014. Now, it houses over 300 biomedical researchers, technicians, and support staff in state-of-the-art computing facilities and laboratories. In Connecticut, JAX resides in the scenic town of Farmington, in the state’s capitol region. The Hartford region, which offers some of the best public schools in the country, is made up of both bigger cities and smaller, charming historic New England towns. JAX Genomic Medicine is also geographically located within 2 hours of Boston and New York and is close to multiple transportation systems, including bus lines, highways, railroads and international airports. Sacramento: The JAX® Mice, Clinical and Research Services facility is located in Sacramento, the state capital of California. Sacramento is less than a two-hour drive from San Francisco, Napa Valley, and scenic Lake Tahoe, and a short flight to both Los Angeles and Orange County. Sacramento is the birthplace of the nation’s Farm to Fork movement, and offers excellent restaurants, gastro-pubs, wineries, theaters, and museums. Outdoor activities are plentiful: Boating, white water rafting, and riding the scenic bicycle trails are popular. Housing and other costs of living are more affordable in Sacramento and its surrounding suburbs than in most other neighboring areas in the North Bay, making Sacramento one of the hottest housing markets in the country year after year. Augusta: JAX’s Maine Cancer Genomics Initiative (MCGI) is located in Augusta, Maine, in the Harold Alfond Center for Cancer Care (HACCC), at Maine General Hospital. It began operations in 2016 with three overarching goals: to provide cancer genomic testing for Maine cancer patients; to develop and deliver physician education about clinical genomic cancer diagnostics; and to build a network in Maine of oncology practices conducting studies in genomic medicine.

Salary : $98,885 - $165,554