What are the responsibilities and job description for the Ice Guard/Rentals Representative - Baptist Health IcePlex position at thefloridapanthers?
The Florida Panthers enter the 2025-26 season as the two-time defending Stanley Cup Champions, having gone to the Stanley Cup Final in each of the past three seasons. The National Hockey League’s southernmost team, the Panthers have reached the postseason in a club-record six consecutive campaigns. The Panthers operate four facilities in Broward County, Florida: Amerant Bank Arena in Sunrise, the Panthers IceDen in Coral Springs, the new state-of-the-art practice facility Baptist Health IcePlex in Fort Lauderdale, as well as the renovated War Memorial Auditorium, which hosts concerts and events for the South Florida faithful.
An organization with deep roots in the community, the Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. Emphasizing a culture of selfless service both on and off the ice, the Panthers pillar program ‘Heroes Among Us’ honors a United States military veteran at every game and the Florida Panthers Foundation has four main focuses including veterans affairs, children's health and education, raising awareness for the endangered Florida panther and growing youth hockey.
Job Title: Ice Guard/Rentals Representative - Baptist Health IcePlex
Department: ICE- Guard/Rentals Representative
Reports To: Front Desk Manager
FLSA: Non-Exempt
Employment Type: Part-Time
Location: FTL War Memorial – Baptist Health IcePlex
Job Summary:
An Ice Guard representative’s primary focus is to monitor the ice during all public skating sessions to ensure safe and fun environment for all participants. In addition to these duties, an Ice Guard also maintains the rental skates as instructed.
Essential Duties and Responsibilities:
- Monitors all public session skating events both on and off the ice.
- Assists in the general maintenance and upkeep of the ice arena area including sweeping, cleaning, and other custodial duties.
- During public skating, issues skates and monitors the skate rental counter.
- Maintains rental skates as instructed.
- Supervise skating to ensure safe operations.
- Administers first-aid as required.
- Provides excellent customer service at all times and ensures that all policies are properly implemented.
- Knows emergency procedures for building and evacuation plan.
- Ensures the overall cleanliness of ice arena and rentals area.
- Performs additional duties as required.
Qualifications:
- 16 or older
- Must be able to work various hours including mid-day during the week, late afternoons, evenings and weekends.
- Strong Ice-Skating skills; must be able to skate and pass a skating test.
- Effective leadership skills.
- Must have a positive attitude and be willing to work.
- Prior Ice-Skating rink experience preferred.
- Professional appearance and presentation.
- Comfortable working in a fast-paced environment.
- Must be able to lift items up to 50 pounds.
- Company Core competencies: work ethic, thriving in adversity, and empathy
Position Type/Expected Hours of Work:
This is a non-exempt (hourly) position. Must be able to work flexible hours, nights, weekends, and holidays as needed.
At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.
We welcome all to apply and join our team.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
