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Supervisor, HME Services

ThedaCare
Appleton, WI Full Time
POSTED ON 12/16/2025 CLOSED ON 2/16/2026

What are the responsibilities and job description for the Supervisor, HME Services position at ThedaCare?

Why ThedaCare?

Living A Life Inspired!

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness –

  • Lifestyle Engagement
    • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support

  • Access & Affordability
    • e.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!

Summary :

The Supervisor of HME Services provides direction and operational leadership of the department. Ensures team members safely and proficiently meet the demands of the department. Provides daily oversight of workflows, department schedules, and reallocates team members and resources based on business demand. Collaborates with providers and/or appropriate team members as needed to ensure appropriate plan of care. Ensures compliance with regulatory agency requirements and department policies and procedures. Promotes and strengthens employee engagement, process improvement initiatives, patient satisfaction, and workplace safety. Maintains and enhances interpersonal relationships with team members, patients, and visitors. Provides direct patient care services or consultation to support workflow.

Job Description:

Key Accountabilities

  • Demonstrates responsibility and accountability in the performance of assessment, reassessment, and implementation of the patient’s plan of care. Consults with other disciplines as may be required to coordinate patient care services.

  • Is accountable for day-to-day operations including team member performance expectations, implementation of strategic and project action plans, work processes, scheduling, and resource management to support patient demand.

  • Oversees development of department standards, department policies, protocols, and procedures using established policies and best practice to ensure quality output.

  • Develops and evaluates standards for assigned units in accordance with regulatory guidelines. Maintains necessary documentation for accreditation purposes as well as operational delivery.

  • Provides department oversight, feedback, and education to ensure team members are competent with department processes and standards.

  • Ensures adequate inventory of supplies, materials, and equipment as required for units. Maintains liaison with equipment and supply vendors to maximize best practices.

  • Assists in determining fiscal requirements for budgetary recommendations. Compiles data for operational reports, analyzes progress and trends, and makes appropriate recommendations to enhance strategic effectiveness.

  • Assists in evaluation of equipment purchases to balance best practice with financial prudence.

  • Is engaged in state and local networking to learn about new best practices within the industry.

  • Ensures the recruitment and retention of competent team members to meet the needs of the business operations of the department. Oversees and ensures accuracy of time and attendance and payroll practices.

Qualification

  • Associate's degree

Physical Demands

  • Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of fifty (50) pounds without assistance

Work Environment

  • Climate controlled work environment

  • Interaction with department members and other healthcare providers

  • Occasional to frequent exposure to sharp objects and instruments

  • May have occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock

  • Possible exposure to communicable diseases, hazardous materials, and pharmacological agents

  • Occasional contact with aggressive and or combative patients

  • Use of computers throughout the work day

  • Frequent use of keyboard with repetitive motion

Scheduled Weekly Hours:

40

Scheduled FTE:

1

Location:

TC at Home - Appleton,Wisconsin

Overtime Exempt:

Yes

Salary.com Estimation for Supervisor, HME Services in Appleton, WI
$91,112 to $116,357
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