What are the responsibilities and job description for the Healthcare Administrative Specialist position at ThedaCare?
Job Overview: The Patient Service Representative performs administrative duties that may include registration and scheduling. This role works closely with customers in a way that supports the culture of ThedaCare. Interacts with providers, team members, and other departments to accurately support daily operations to provide an exceptional customer experience.
The ideal candidate will have strong communication skills and be able to work effectively in a fast-paced environment. If you are a detail-oriented individual who is passionate about delivering excellent customer service, we encourage you to apply.
Responsibilities:
The ideal candidate will have strong communication skills and be able to work effectively in a fast-paced environment. If you are a detail-oriented individual who is passionate about delivering excellent customer service, we encourage you to apply.
Responsibilities:
- Interact and communicate with internal and external customers to enhance the customer experience.
- Collect and enter demographic, clinical, billing, and insurance information from customers or responsible parties to facilitate a seamless customer experience.
- Schedule patients following established policies and procedures to ensure accuracy.
- Proactively problem-solve access issues that arise when scheduling to meet stakeholder needs.
