What are the responsibilities and job description for the Operations Manager position at Theater Outsource?
Operations Manager
Location: Florida (THIS IS NOT A REMOTE JOB- REQUIRES in-office daily)
Employment Type: Full-Time
Our client is seeking a driven Operations Manager to lead day-to-day performance across Warehouse, Quality Control, After-Sales Service, and Facilities. This role is ideal for someone who thrives in fast-moving environments, knows how to streamline processes, and can turn operational goals into real results. If you’re a hands-on leader who loves improving systems, motivating teams, and keeping operations running at a high level, this is the role.
Responsibilities
- Lead warehouse, QC, service, and facility operations with a focus on speed, accuracy, and safety
- Build a strong, accountable team culture with clear expectations and ongoing coaching
- Implement SOPs and process improvements to reduce waste and increase efficiency
- Oversee inbound/outbound logistics, inventory control, RMAs, and demo equipment
- Partner with Sales, Purchasing, Product, and Supply Chain to align priorities and solve cross-functional issues
- Manage budgets, freight costs, KPIs, and operational performance metrics
- Ensure ERP/WMS data accuracy and support system improvements
Qualifications
- 5 years in warehouse or operations leadership
- Experience with SOPs, process improvement, and logistics coordination
- Strong leadership, communication, and problem-solving skills
- Knowledge of inventory management, QC practices, and basic Lean/continuous improvement
- Proficiency with ERP/WMS systems
- Ability to lift up to 50 lbs. and navigate a mixed office/warehouse environment
About Theater Outsource
TheaterOutsource.com is the entertainment industry’s dedicated recruiting partner — connecting top-tier talent with the companies that bring stages, venues, and experiences to life.
From lighting and rigging to AV, scenic, and systems integration, we specialize exclusively in entertainment technology.
We work with manufacturers, integrators, and production companies nationwide — delivering permanent placements with no upfront cost and a 90-day guarantee.
We deliver the Talent.
dustin@theateroutsource.com
www.TheaterOutsource.com