Gym Front Desk/ Cleaner (Day)

Job Overview

We are seeking an energetic and detail-oriented Gym Front Desk/ Cleaner (Day) to join our vibrant fitness community. In this role, you will be the welcoming face of our gym, ensuring a positive experience for all members and visitors. You will handle front desk operations, provide exceptional customer service, and maintain a clean and organized environment. This position offers an exciting opportunity to contribute to a motivating atmosphere where health and wellness are prioritized.

Responsibilities

• Greet members and visitors warmly, providing excellent customer service and answering inquiries with professionalism
• Manage multi-line phone systems, answer calls promptly, and direct them appropriately using proper phone etiquette
• Handle front desk administrative tasks including check-ins, membership processing, and data entry using Microsoft Office applications
• Maintain cleanliness of the gym by performing regular cleaning duties, including sweeping, mopping, trash removal, and sanitizing equipment
• Organize and file member records, manage appointment schedules, and assist with general office management duties
• Support club operations by managing client communication via email or phone, ensuring timely responses and follow-up
• Assist with clerical tasks such as proofreading documents, data entry, and maintaining filing systems to ensure smooth daily operations

Skills

• Bilingual abilities are highly desirable to serve a diverse member base effectively
• Proven office management experience with proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong computer literacy and familiarity with office equipment such as multi-line phone systems and printers
• Excellent organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
• Exceptional customer service skills with a friendly demeanor and professional phone etiquette
• Previous clerical or administrative experience is preferred; experience in a front desk or customer support role is a plus
• Ability to type accurately and quickly while maintaining attention to detail for proofreading and data entry tasks
• Strong time management skills to handle multiple responsibilities simultaneously while maintaining high standards of cleanliness and service

Join us in creating an inviting space where health goals are achieved through dedicated support and exceptional service!

Pay: $12.00 - $14.00 per hour

Benefits:

• Employee discount
• Referral program

Work Location: In person

Salary : $12 - $14