What are the responsibilities and job description for the Bilingual Phone Operator (English/Spanish) position at The Zafran Law Group?
Benefits:
Job Overview:
Zafran Law Group is seeking a dedicated Bilingual Phone Operator to join our team. The ideal candidate will be the first point of contact for clients and visitors, ensuring a professional and welcoming atmosphere.
Responsibilities:
- Manage a high volume of incoming calls and route them to the appropriate staff members
- Greet clients and visitors with a friendly demeanor and direct them appropriately
- Assist with clerical tasks
- Maintain a tidy reception area and assist with office supplies
- Assist with incoming and outgoing mail and deliveries
- Support Spanish speaking clients in directing their calls to the appropriate team members
Requirements:
- Proven experience as a Phone Operator or similar role
- Excellent computer literacy, including proficiency in Office
- Strong organizational skills with the ability to multitask effectively
- Exceptional phone etiquette and communication skills
- Familiarity with legal environment is a plus
- High volume call center experience is a plus
- The right candidate must be willing to be in person full-time
Salary range is $18 - $22 per hour
Employment is contingent upon successful completion of a background check
Apply now to be part of our dedicated team!
Job Type: Full-time
Schedule:
- Opportunity for advancement
- Paid time off
- Training & development
- Health insurance
Job Overview:
Zafran Law Group is seeking a dedicated Bilingual Phone Operator to join our team. The ideal candidate will be the first point of contact for clients and visitors, ensuring a professional and welcoming atmosphere.
Responsibilities:
- Manage a high volume of incoming calls and route them to the appropriate staff members
- Greet clients and visitors with a friendly demeanor and direct them appropriately
- Assist with clerical tasks
- Maintain a tidy reception area and assist with office supplies
- Assist with incoming and outgoing mail and deliveries
- Support Spanish speaking clients in directing their calls to the appropriate team members
Requirements:
- Proven experience as a Phone Operator or similar role
- Excellent computer literacy, including proficiency in Office
- Strong organizational skills with the ability to multitask effectively
- Exceptional phone etiquette and communication skills
- Familiarity with legal environment is a plus
- High volume call center experience is a plus
- The right candidate must be willing to be in person full-time
Salary range is $18 - $22 per hour
Employment is contingent upon successful completion of a background check
Apply now to be part of our dedicated team!
Job Type: Full-time
Schedule:
- 8am - 4pm
- Monday to Friday
Salary : $18 - $22