Impact Manager

Position: Impact Manager

Department: Maternal Child Health

Supervisor: Director of Community Health

Compensation: $55,000 annually, Manager Salary Band

FLSA Status: Non- Exempt, Fulltime  

Hours of Work: Monday – Friday; Business Hours & Evenings. Occasional Weekends.

Closure Level: 1

MISSION STATEMENT: Eliminate racism, empower women, and promote peace, justice, freedom and dignity for all.

FUNCTION:   The Impact Manager will ensure alignment with the Cradle Kalamazoo Strategic Plan and collaborate with community partners to promote strategies that support the integration of programs that address pre and post-natal domestic violence and substance abuse throughout the Cradle network. This position will coordinate trainings, meetings, research, and resources to deepen the capacity across Cradle Kalamazoo committees, partners, and within the community around maternal domestic violence and substance abuse. The successful candidate will have a strong understanding of the root causes of infant mortality, health inequities, public health interventions, and the social determinants of health specifically in relation to substance abuse and domestic violence issues.  

We are looking for a self-motivated, organized and sociable person to serve as the Impact Manager. In this position, you will be in charge of coordinating many of the day-to-day operations of this collective impact model built to reduce infant mortality in Kalamazoo County, specifically around its domestic violence and substance abuse strategy. The successful candidate will be an excellent communicator with strong organization skills and the ability to build trust with numerous community partners. Much of this includes scheduling meetings, record-keeping, minute-taking, follow-ups, addressing inquiries and data management. They will work in partnership with other Cradle team members and leadership to ensure a strong operational base across Cradle Kalamazoo.  

QUALIFICATIONS:

1. Ability to manage and prioritize in a demanding position and comfortability with ambiguity.  
2. Must be at least 21 years old.
3. Bachelor’s degree in human services, public health, or related field preferred .
4. Two years professional experience, preferably in domestic violence and/or substance abuse systems.
5. Ability to plan and coordinate special events programming.
6. Experience with program development, community organizing, and strategic planning.  
7. Demonstrated ability to organize collaborative systems, follow routines, and respond to change as needed.  
8. Demonstrated ability to facilitate complex relationships.
9. Demonstrated skill in addressing health disparities preferred.
10. Familiarity with data analysis and grant writing preferred.      
11. Proficiency in word-processing and Excel spreadsheets required.  
12. Excellent interpersonal and customer service skills.   
13. Excellent written and verbal communication skills including editing; must have excellent command of English language.
14. Strong attention to detail and organizational skills.
15. Able to effectively work independently, prioritize, multi-task and shift tasks.  
16. Able to work in a shared workspace with distractions.
17. Demonstrated ability to work with people of diverse backgrounds.  
18. Able to demonstrate the mission of YWCA Kalamazoo and adhere to it.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. 

RESPONSIBILITIES:

1. Manages Cradle Kalamazoo’s pre and post-natal domestic violence and substance abuse strategy including scheduling meetings, creating agendas, taking minutes, record-keeping, partner follow-ups and event planning  
2. Perform tasks that support projects and assignments for Cradle Kalamazoo’s overall strategy including data presentations, document updates, tasks outlined within the strategic plan, subcommittee(s) scope of work, etc.  
3. Develops and manages the workplans and strategic objectives for assigned Cradle sub-committees, including narratives for grants and grant reports, quarterly utilization reports, quarterly metrics assessment for the strategic dashboard and qualitative data for the annual meeting and report
4. Directly collaborates with Director on substance abuse, domestic violence and other Cradle strategy efforts.
5. Manage and coordinate special projects that address social determinants of health.
6. Develop, maintain, and evaluate day-to-day program service delivery in coordination with collaborative partners and Cradle Kalamazoo leadership
7. Work cooperatively with Cradle Kalamazoo staff/contractor(s) toward continuous program, service and administrative improvement
8. Work with community members to examine social, economic, cultural, safety and health system factors associated with fetal and infant mortality in a collaborative way.    
9. Assisting in preparation and accurate reporting of proposals, including compiling required statistics, data and support materials and evidence-based model statistics
10. Attend to Cradle Kalamazoo phone line and emails and field them according to service area
11. Represent Cradle Kalamazoo at community events when needed
12. Remain flexible and manage changing priorities on a continuing basis
13. Be able to effectively communicate updates and necessary support to direct supervisor and other Cradle team members as it pertains to the satisfactory of your role.
14. Know and adhere to Association policies, procedures and practices.
15. Safeguard confidential information gained because of the position.
16. Comply with Association policy regarding required reporting of child abuse.
17. Safeguard confidential information gained as a result of this position.  
18. As a YWCA employee, project a positive image of the organization and its programs to the community.  
19. Must have reliable transportation and be able to independently secure project items and attend community events as needed.
20. Work cooperatively with YWCA and Cradle Kalamazoo program participants, staff, and volunteers.  
21. Be able to work pre-approved and scheduled evenings and weekends as required by events and other organizational needs.
22. Able to demonstrate the mission of the YWCA and adhere to it.
23. Perform other duties as assigned.

WORKING CONDITIONS:  

1. YWCA location- Cornerstone Building: 405 W Michigan Ave. Kalamazoo, MI 49007
2. Off-site location (meetings occur at community based organizations, other associations in Michigan); Promotional events; Networking events; Community Engagement events, etc.
3. Potential outdoor events  
4. Actions: Sitting, standing, kneeling, bending, some lifting
5. Occasionally required to stand
6. Occasionally required to walk
7. Continually required to sit
8. Continually required to utilize hand and finger dexterity
9. Occasionally required to climb, balance, bend, stoop, kneel or crawl
10. Continually required to talk or hear
11. While performing the duties of this job, the noise level in the work environment is usually quiet      .
12. The employee must occasionally lift and /or move more than 20 pounds.  
13. Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision;  
14. Specialized equipment, machines, or vehicles used: Frequent driving to and from meetings in the community

TRAINING REQUIREMENTS:

1. Familiarization with YWCA Personnel Policies and Mission and Core Values.
2. Appropriate training and in-service which will occur during employment.

The above is intended to describe the general content of and requirements for the performance of this job.   It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.   Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

Equal Opportunity Employer