What are the responsibilities and job description for the Lead - Customer Service - Closing position at The Yogurt Experience?
WE ARE CURRENTLY ONLY HIRING FOR A SHIFT LEAD POSITION. YOU MUST BE WILLING TO WORK AT THE ROUND ROCK LOCATION UNTIL THE LIBERTY HILL LOCATION IS OPEN (Liberty Hill is expected to open in May!). ONCE THE LIBERTY HILL LOCATION IS OPEN, YOU WILL TRANSFER AND WORK AT THAT LOCATION. TO BE CONSIDERED, YOU MUST HAVE SUPERVISORY EXPERIENCE OR MANAGERIAL EXPERIENCE. YOU MUST ALSO HAVE CLOSING AVAILABILITY (5-CL) AND WEEKEND AVAILABILITY. OPENING AVAILABILITY IS ALSO PREFERRED.
About us
The Yogurt Experience is a family business that has been locally owned for the last 16 years. We rotate 10 flavors of frozen yogurt, sorbet & gelato with 50 different toppings to make your very own unique creation. Our goal is to help make every customer's experience with us memorable.
We work as a team to create a clean, bright, cheerful environment for our customers.
Purpose: Lead employee responsible for closing TYE alongside other employee(s)
Shift: Every day; 5 or 6-close
Reports to: TYE Manager
Responsibilities:
- Serving guests by making FroYo creations & checking them out at the register
- Maintain Cleanliness of the Shop
- Ensure Closing lists are completed correctly by all staff
- Provide guidance/training for employees
- Provide progress updates to Store Manager regarding team performance
- Ensure team members comply with company policy
- Implements and utilizes Employee Improvement Plans
- Supervise Staff throughout the shift
- Maintain food safety and cleanliness standards
Requirements:
- Must be hard-working, team-oriented, friendly, honest and have excellent customer service skills
- Reliable transportation with a current driver's license is required
- Be authorized to work in the United States
- Be at least 18 years old and/or have a high school diploma
- Be available to work any time, including weekends
- Be available to work at least 3-5 shifts a week
- Be available to open and work mids as needed
- Be able to help cover shifts as needed
Recommended Behaviors:
- Sense of Urgency to complete a task
- Attention to detail
- Execution of TYE Standards
- Maintaining a work environment that ensures and promotes food safety
- Efficient
- Multitasker
IF YOU ARE INTERESTED IN THIS POSITION PLEASE OFFICIALLY APPLY ON OUR WEBSITE
https://yogurtexperience.com/join-the-tye-team/
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Flexible schedule
Schedule:
- Evening shift
Work Location: In person
Salary : $15 - $17