What are the responsibilities and job description for the Community Manager position at The Yard?
About us
The Yard is a company built to inspire and cultivate success. Featuring private offices, coworking, and events space in New York, Philadelphia, D.C., and Chicago the company has been instrumental in establishing growing businesses and motivating large companies across the U.S.
The Community Manager at The Yard provides overall location management and administrative support. In this role you will be required to wear many hats including ordering office supply stock, office equipment management, community development, brand standard maintenance, obtaining sales and occupancy goals, and basic office management.
Responsibilities include but are not limited to:
- General administrative support to include, creating, maintaining and editing documents
- Tour and sign new agreements for prospective new members
- Facilitate move in and out process of rented spaces
- Welcoming new members with an on boarding process including log ins, passwords and payment methods
- Provide general administrative support
- Handling incoming general phone and email enquiries
- Coordination and distribution of mail and packages to members
- Organizing meeting rooms
- Ensuring that the location is presented in accordance with brand standards and a positive work environment is maintained
- Organizing, budgeting and ordering office supplies as required
- Curating monthly programming to cultivate a collaborative relationship with members and their network
- Maintaining the detailed brand standards and aesthetics of the location
- Ensuring maintenance issues are handled promptly and follow up is completed
- Taking initiation to complete maintenance issues within your own location
- Actively maintaining sales management software and initiating communication with potential members
- Adhoc projects as required
Disposition:
- Highly organized multitasking with excellent time management.
- A high level of attention to detail and strong communication skills.
- Ability to deliver quality service, efficiently and within required deadlines.
- Passion for/experience in hospitality industry a plus
- Passion for/experience in customer service and sales
- Strong verbal and written communication skills
- Calm demeanor under pressure
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance