E T Consultant - EIJ Intake Associate - req35043

E T Consultant - EIJ Intake Associate

Job #: req35043

Organization: World Bank

Sector: Ethics & Internal Justice Systems

Grade: EC1

Term Duration: 1 year 0 months

Recruitment Type: Local Recruitment

Location: Washington, DC,United States

Required Language(s): English

Preferred Language(s): Spanish, Russian, French, Arabic, Indonesian, Chinese or Portuguese.

Closing Date: 12/10/2025 (MM/DD/YYYY) at 11:59pm UTC

Description

Do you want to build a career that is truly worthwhile? The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty and promoting shared prosperity. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org.

VPU Context

The World Bank’s Ethics and Internal Justice Services Vice Presidency (EIJ VPU) brings together, under a single umbrella, the WBG’s approach to values, ethics and the resolution of workplace conflict. The EIJ VPU’s vision is to foster a values-based workplace culture and help staff uphold the WBG’s ethical standards. EIJ provides an integrated, empathetic and efficient approach to resolving workplace conflict, allowing staff to focus with urgency on the WBG’s mission. EIJ’s work covers each of the five WBG institutions. https://www.worldbank.org/en/about/unit/ethics-and-internal-justice-services

Unit Context

The EIJ VPU is seeking to recruit an ETC analyst to work on the INV intake team, and who will report to the Manager, INV. The incumbent will have overall responsibility for handling the initial assessment of allegations of misconduct, with the upmost quality, timeliness, and completeness and with the highest level of professionalism, diplomacy, and discretion. This role will be stationed at WBG Headquarters in Washington, D.C.

Duties And Accountabilities

Manage and respond to incoming allegations of misconduct.

• Ensure timely acknowledgement and response to allegations.
• Maintain and track all allegations and their assessment as well as inquiries and responses in the case
  
  

management system ensuring record keeping is timely and properly maintained.

• Assess, analyze and identify the issue of each allegation.
• Interview the complainant and collect from the complainant and other sources additional information required to make an assessment of the allegation.
• Make recommendations to the INV Manager for appropriate disposition and triaging of allegations (i.e. close at intake or open a preliminary inquiry; refer to another EIJ Service).
• Maintain good professional relationships with all clients (internal and external).
• Prepare written summaries of intakes identifying the different categories of issues, parties, and other relevant information.
• Conduct data analysis and produce reports for statistical purposes.
• Maintain optimal quality standards for the intake process ensuring compliance with INV’s KPIs and service delivery standards for review and processing of allegations.
• Develop various correspondence and memos and maintain confidentiality of all allegations and related information.
• Present in team meetings the status of cases opened/closed opened and assigned for preliminary inquiry.
• May occasionally participate as a member of the investigation team, conducting fact finding (interviewing witnesses and obtaining/reviewing documents); drafting investigation reports or case closing memos.
• Participate in the sharing of best practices, trends, knowledge and lessons learned across units and with clients and partners, articulating ideas verbally and in writing in a clear and compelling way across audiences of varied levels.
• Contribute to the continuous improvement of the WBG’s intake and investigation processes, procedures and protocols to ensure they remain up-to-date and on par with best practices.
  
  

Selection Criteria

• Master's degree or equivalent in law, criminology/criminal justice, or another relevant field. Professional training / investigator certification is highly desirable.
• A minimum of three years of substantial professional experience in workplace investigations, corporate compliance, law, or a related field, which includes experience in addressing, investigating and/or resolving allegations of misconduct in the workplace. Knowledge about investigatory best practices in relevant international public organizations is desirable.
• Comprehensive knowledge, skills, and abilities regarding administrative investigation strategies, methodologies, and techniques.
• Excellent interpersonal skills, including the ability to work effectively in a team and/or task force internally and collaboratively across departments.
• Excellent communications and presentations skills both oral and written; proven ability to clearly and concisely prepare, draft, present and discuss findings and recommendations at senior levels and to produce complex and compelling written reports.
• Excellent interviewing skills, including the ability to use active listening skills, focus interviews and to elicit critical information in a gentle and respectful manner from individuals feeling distressed.
• Ability to plan work and manage conflicting priorities within tight deadlines.
• Fluency in oral and written English; proficiency in one of the following languages is desirable: Arabic, French, Portuguese or Mandarin Chinese.
  
  

WBG Culture Attributes

• Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
• Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
• Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.
  
  

World Bank Group Core Competencies

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC , including our values and inspiring stories.

Note: The selected candidate will be offered a one-year appointment, renewable at the discretion of the World Bank Group, and subject to a lifetime maximum ET appointment of three years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their third-year ET appointment are not eligible for future ET appointments.