What are the responsibilities and job description for the Veterinary Specialty Client Services Representative position at The Woodlands Animal Cancer and Referral Center?
Job Title: Veterinary Specialty Client Services Representative
Company: The Woodlands Animal Cancer and Referral Center
Location: Spring, TX
About Us: The Woodlands Animal Cancer and Referral Center is located in Spring, TX and is a privately owned specialty hospital! Uniquely, it is the second location, the premier being Pearland Animal Cancer and Referral Center which was the first and only privately owned specialty referral hospital in the Houston area dedicated to patients and clients with cancer! We opened our doors May 22nd of 2023 and are seeking a motivated, talented, experienced individual who is excited about the opportunity to continue to grow the practice and also grow their own skills and knowledge base.
Job Description: The Client Services Representative will be a critical part of the Specialty team, serving as the first point of contact for primary care veterinarians and clients. The ideal candidate will set a positive tone for appointments, expedite requests, and be a liaison, making a positive impact with the right approach and demeanor. Strong interpersonal skills, empathy, and the ability to manage difficult scenarios are essential.
Qualifications:
- Proven experience in managing front reception
- Experience with merchant processing systems and practice software
- Dependable and able to prioritize tasks
- Ability to work independently or as part of a team
Job Type: Full-time
Experience: Experience in a busy veterinary setting preferred.
Salary: Commensurate with experience
Schedule: Min. 10-hour shift, 4 days, overtime
Education: High school or equivalent (Required)
Experience: Veterinary Client Services Representative: 1 year (Required), Customer Service: 1 year (Preferred)
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Shift Availability: Day Shift, Night Shift, Overnight Shift
Work Location: In person
Job Type: Full-time
Pay: $17.94 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Experience:
- Veterinary: 3 years (Required)
- Medical receptionist: 1 year (Required)
- Veterinary clinic: 3 years (Required)
Ability to Relocate:
- Spring, TX 77380: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20