What are the responsibilities and job description for the Spa Coordinator position at The Woodhouse Day Spa - Indianapolis?
Benefits:
- Free food & snacks
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
WOODHOUSE DAY SPA
Spa Coordinator
About Woodhouse Day Spa
Woodhouse Day Spa is a modern luxury day spa dedicated to delivering elevated experiences and exceptional hospitality in a refined, guest-centric environment. Our front desk and hospitality team are the face of our brand — setting the tone for every guest interaction with professionalism, warmth, and expertise.
The Opportunity
We are seeking a warm, sales-savvy Spa Coordinator to join our front desk team. The ideal candidate is guest-centered, detail-oriented, and excited to build a career in luxury hospitality. You'll serve as the first point of contact for our guests and play a key role in the guest journey, retail sales, and the daily rhythm of the spa.
What You'll Do
- Warmly greet, check in, and check out every guest
- Recommend services, upgrades, and retail products tailored to guest needs
- Maintain an organized, welcoming front desk environment
- Manage the appointment book to maximize bookings
- Support the team with scheduling, phones, and guest inquiries
What We're Looking For
- 1-2 years of front desk, guest services, or hospitality/retail experience
- A friendly, professional demeanor and strong communication skills
- Comfort learning booking and point-of-sale software
- Flexible availability including evenings and weekends
What Success Looks Like
- Averaging $25/hr in retail sales
- Achieving a 30% or higher rebooking rate
- Consistently high guest satisfaction scores
- Meeting monthly upsell and service recommendation goals
What We Offer
- Competitive hourly pay plus monthly performance bonuses
- 5% retail commission with tiered bonus incentives
- Complimentary and discounted spa services
- Potential path to Key Holder and management roles
- Ongoing training and a supportive, collaborative team culture
If you love creating five-star experiences and want to grow your career in luxury hospitality, we'd love to meet you.
To apply, email your resume to careers@carmel.woodhousespas.com or visit woodhousespas.com/careers.
Salary : $18 - $20