Reception Lead

Job Summary
We are seeking an experienced and motivated Reception Lead to join our busy medical office! As the Reception Lead, you will oversee a team of receptionists, ensuring smooth daily operations while also providing hands-on support when needed.

Key Responsibilities:

• Supervise and support the reception team, fostering a collaborative and efficient work environment.
• Ensure accurate insurance eligibility checks, including understanding co-pays, deductibles, and coverage.
• Oversee appointment scheduling and manage physician schedules.
• Enforce HIPAA compliance and office policies.
• Provide excellent customer service to patients and visitors.
• Assist the team with front desk duties, including patient check-in/out, answering phones, and addressing patient inquiries.

Qualifications:

• Bachelor's Degree in related field preferred
• Working knowledge of insurance eligibility, co-pays, and deductibles is required.
• Prior management or supervisory experience is a plus.
• Experience in a fast-paced medical office environment.
• Strong multitasking skills and a pleasant, professional demeanor.
• Ability to lead by example and step in to assist the team as needed.
• Familiarity with HIPAA regulations and appointment scheduling systems.

If you’re a team player with strong leadership skills and a commitment to excellent patient care, we’d love to hear from you!

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Medical receptionist: 1 year (Required)

Ability to Commute:

• Manhattan, KS 66502 (Required)

Work Location: In person

Salary : $20 - $22