What are the responsibilities and job description for the Server position at The Wing Factory?
Each server’s primary objective is to fulfill and exceed guests’ expectations by
providing friendly, attentive service to create an exceptional dining experience so
that they will want to return again and again.
Welcome and greet guests. Make all our guests feel comfortable and let them
know he is there to personally take care of them.
Inform guests of specials and menu changes.
Make recommendations that genuinely feel our guests will enjoy.
Answer questions about our food, beverages and other restaurant functions
and services.
Take food and beverage orders from guests, enter orders in our point-of-sale
system which relays orders to the kitchen and bar.
Deliver food and beverages from kitchen and bar to guests in a timely
matter.
Perform side work at the start and end of each shift as required by service
station assignment.
Maintain clean service areas.
Monitor and observe guests dining experience. Ensure guests are satisfied
with the food and service. Respond promptly and courteously to any
requests.
Prepare final bill, present check to guest, accept payment, process credit
card charges or makes change (if applicable).
Assist fellow servers as situations arise.
Assist bussers with clearing and resetting tables.
Thank guests for their visit and invite them to return.
NON -SMOKER
MUST SPEAK FLUENT ENGLISH
RELIABLE TRANSPORTATION
BE ON TIME
FLEXIBLE SCHEDULE
WORK HOLIDAYS
TEAM PLAYER
Be able to communicate and understand English.
Must have a basic knowledge of dining room and service procedures and
functions. Experience is a plus.
Possess basic math skills and have the ability to handle money and operate a
point-of-sale system.
Be able to work in a standing position for long periods of time (up to 5
hours).