What are the responsibilities and job description for the Guest Services Coordinator position at The Wine Spa?
The Wine Spa at The Dundee Hotel, a new spa that offers holistic treatments rooted in vinotherapy, is seeking a Guest Services Coordinator to join our growing team.
We're looking for help Friday-Sunday from 9 am to 5 p.m.
This is the second location of a new spa concept, but we were just named one of TIME’s 100 Greatest Places in the World—and we’re growing steadily! We’re looking for someone ready to roll up their sleeves and help us become the best spa in wine country.
About Us
We’re not your average day spa. We’re on a mission to bring an ancient global wellness ritual to the Willamette Valley and create a relaxing, one-of-a-kind guest experience you can’t find anywhere else.
With us, you’ll find:
- Consistent work
- Steady pay
- A clear career path
- Opportunities for bonuses
- A better work-life balance
We are not a churn-and-burn spa chain. We aim to be a company that isn’t always hiring—because we invest in our team. We value honesty, integrity, communication, mutual support, and a drama-free work environment.
About the Role
As our Guest Services Coordinator, you are the face and the heart of The Wine Spa—the first and final impression our guests will have. You set the tone for the entire guest experience.
The ideal candidate is friendly, reliable, self-motivated, and a strong communicator. You’re comfortable with computers, comfortable multitasking and thrive in a fast-paced environment.
Duties
- Greet and welcome guests warmly
- Manage guest intake forms and rebook appointments
- Answer calls and emails promptly
- Serve wine, tea, or water upon arrival
- Restock retail area and stay informed about our products
- Help flip treatment rooms, including light cleaning and laundry
- Keep the spa schedule running smoothly
- Be a strong, collaborative team player
Note: An OLCC alcohol service permit is required for this position.
Compensation & Perks
- $19/hour
- Tips on occasion
- W2 employment
- 1 complimentary massage or facial per month
- 40% off retail and services
- Coffee, snacks, and a stocked break room
- Ongoing education and advancement opportunities
Requirements
- Outstanding people skills
- Previous experience in customer service or hospitality
- Strong time management and communication
- Comfortable working evenings and weekends
- OLCC alcohol servers permit
Schedule
- Part-time
- Must be available weekends
The Wine Spa is an equal opportunity employer. We welcome all qualified applicants and do not discriminate on the basis of race, color, national origin, gender, age, sexual orientation, disability, or any other legally protected status.
Job Type: Part-time
Pay: $19.00 per hour
License/Certification:
- OLCC Service Permit (Required)
Work Location: In person
Salary : $19