What are the responsibilities and job description for the Front Desk Receptionist position at The Window Source of Augusta?
Job Overview
We're hiring a Front Desk Receptionist to support our growing window team. This is a full-time position at our store located at 788 Horizon S Pkwy Grovetown, GA 30813. Hours are Monday to Friday 8-5PM. The ideal candidate will be responsible for providing exceptional support to customers. This role requires clerical skills, excellent phone etiquette, and the ability to manage multiple tasks effectively, have strong attention to detail, be organized and dependable.
Responsibilities
- Communicate with customers by phone, text, or email with professionalism
- Greet walk-in clients and provide excellent customer service
- Perform data entry and manage job files in CRM
- Assisting with invoicing and taking payments
- Follow up on payments and customer reviews
- Handle data entry, filing, and document proofreading to maintain organized records
- Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
- Assist with clerical duties including typing, scanning, and maintaining office supplies
- Keep the office organized and running smoothly
Experience
- 3 years of customer service or front desk experience
- Prior office experience or administrative support experience preferred, especially in roles such as dental or medical receptionist, or education field
- Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook)
- Excellent phone etiquette to handle customer inquiries
- Basic math skills for handling transactions and inventory calculations.
- Strong attention to detail and organization
- Demonstrated organizational skills with attention to detail in proofreading, data entry, and filing tasks
- Excellent time management skills with the ability to prioritize tasks efficiently in a busy environment
Preferred Experience
- Some college education preferred
- Any window experience or knowledge
- Experience with CRM systems and QuickBooks
Pay: $17.00 - $21.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $17 - $21