Sales Support Administrator - Office Technology

Sales Support Administrator – Office Technology – This is not an IT position

Position Type: Full-Time
Department: Sales Support
Industry: Office Technology / Business Equipment

Position Overview

We are seeking a detail-oriented and organized Sales Support Administrator to support our sales team in providing office technology solutions to businesses. Our products include copiers, multifunction printers, production printers, interactive displays/boards, and related technology and accessories.

This position will work closely with our sales representatives to develop accurate equipment configurations, pricing, proposals, leasing agreements, and maintenance agreements. The ideal candidate is comfortable working with technology, numbers, and detailed customer information and enjoys being an important part of a successful sales team.

Training will be provided on the two primary software platforms used in this position. Previous experience with copier/printer equipment or these specific software systems is not required, although experience in office equipment, technology, sales administration, quoting, or a similar industry is a plus.

Key Responsibilities

Sales & Equipment Configuration

• Work closely with sales representatives to build customized equipment configurations for customers in SalesChain.
• Enter and maintain equipment information within company software systems (Sales Chain and E-Automate).
• Assist with configuring copiers, printers, interactive boards/displays, and related products based on customer requirements.
• Confirm appropriate accessories, finishing options, paper handling equipment, software, and other product options.
• Ensure configurations are accurate and meet customer specifications.

Pricing & Proposals

• Prepare accurate equipment pricing and quotations.
• Calculate equipment, accessories, installation, and related costs.
• Prepare professional customer proposals and presentations.
• Review proposals for accuracy before they are presented to customers.
• Make revisions to proposals and pricing as requested by the sales representative.
• Maintain organized records of quotes, proposals, and customer documentation.

Leasing & Service Agreements

• Prepare documentation for equipment leases and financing arrangements.
• Prepare maintenance/service agreements based on the equipment being purchased or leased.
• Ensure lease and service agreement information matches the final equipment configuration and pricing.
• Coordinate with leasing companies and internal departments when necessary.
• Ensure required documentation is processed through completion.

Sales Team Support

• Serve as a key administrative resource for the sales team.
• Help sales representatives move opportunities from the quoting stage through order processing.
• Communicate with sales representatives, leasing companies, and internal departments as needed.
• Follow up on outstanding information and documentation.

Qualifications

• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Comfortable working with numbers, pricing, and detailed information.
• Strong computer skills and ability to learn new software.
• Ability to manage multiple projects and deadlines.
• Excellent written and verbal communication skills.
• Professional and customer-service-oriented approach.
• Ability to work independently while also being a strong team player.
• Previous experience in sales support, sales administration, customer service, office technology, equipment sales, or a related field is preferred but not required.

Training

The successful candidate will receive comprehensive training on the three software platforms used for equipment configuration, pricing, proposals, and related sales support functions.

We are looking for someone who is organized, dependable, detail-oriented, and willing to learn. A candidate with the right attitude and strong administrative skills can be successful in this role even without prior experience in the copier/prin

Pay: $50,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person

Salary : $50,000 - $52,000