Demo

Support Worker

The William George Agency for Childrens Serv
Freeville, NY Full Time
POSTED ON 4/19/2026
AVAILABLE BEFORE 6/18/2026

SUPPORT TEAM MEMBER

Salary $26.00/hour 

 

MINIMUM QUALIFICATIONS: 

 

  • High School Diploma or equivalent (copy required upon initial hire date)
  • Valid New York State Drivers License (copy required upon initial hire date)
  • Yearly Physical (required within one month after initial hire date)
  • Ability to work with a diverse population presenting a variety of cultural, socioeconomic, developmental and sexual identities.  Must have the ability and willingness to establish and foster healthy and supportive relationships that acknowledge individual identities and encourage personal growth

 

PREFERRED

 

  • BS or AAS Degree in Related Field
  • Previous Child Care Work Experience                    

 

REQUIREMENTS:

  1. Must successfully complete all required background checks:

§ NYS Statewide Central Register of Child Abuse and Maltreatment (SCR)

§ Multi-State Sex Offender Registry (SOR) 

§ NYS Division of Criminal Justice Services (DCJS) fingerprinting

§ NYS Justice Center Staff Exclusion List (SEL) 

§ NYS OMIG Medicaid Exclusion List

§ Out-of-state child abuse register inquiry of any state in which the person resided within the last five years (if applicable)

§ NYS License Event Notification Service (LENS)

§ Office of Inspector General (OIG)

  1. Must successfully complete Therapeutic Crisis Intervention (TCI)

 

HOURS: 

 

  • Must be flexible to meet the needs of the program

 

SALARY:

            $26.00/hour

 

OBJECTIVES OF POSITION:

 

            A.  To provide support to children in crises through the use of therapeutic crisis intervention techniques.

            B.  To help create and maintain a safe environment for the children.

 

 

POSITION LEVEL:

 

            A.  Responsible to Campus Supervisor

 

RESPONSIBILITIES OF THE JOB:

 

  1. Be an integral member of the Support Team along with cottage staff, and help identify and de-escalate potential crisis situations involving children.
  2. As a member of the Support Team, help restore self-control to children who are out of control by the use of Therapeutic Crisis Intervention techniques.  Be physically and mentally alert at all times, and be prepared to walk and be on feet for extended periods of time to provide ongoing support to children.
  3. Circulate among the program areas and interact with children, and use appropriate verbal techniques to encourage children to participate actively in all program activities.
  4. Upon receiving a report or through direct observation, locate out-of-program children and return them to their program area.  If a child is determined to be AWOL, cooperate fully with the local and home community authorities to return the child safely to the Republic.
  5. Help create a safe environment for the residents by facilitating conflict resolution, role modeling, and promotion of safety awareness.
  6. Assist the Director of the Support Team in his/her overall responsibility for providing a safe and therapeutic environment for residents.
  7. Transport children back to campus from their unauthorized absences, and to off campus appointments and for travel home as assigned.
  8. Perform other duties as assigned by the Director of the Support Team.
  9. Responsible for adhering to and performing all duties in accordance with every safety standard, practice, and policy of The William George Agency.  This includes, but is not limited to, review of The William George Agency's Safety Policy and attending all required safety related training.
  10. To adhere to all rules, regulations, policies, and philosophy of The William George Agency and the Office of Children and Family Services.

 

About The William George Agency for Children’s Services

The William George Agency for Children’s Services is located on a 650-acre campus nine miles northeast of Ithaca, in the Finger Lakes Region of New York State. It is a private not-for-profit residential treatment center licensed by the New York State Office of Children and Family Services (OCFS) that serves both male and female youth between the ages of 12 and 21, and their families, who present with significant mental health issues, behavioral difficulties, and substance abuse issues.  Our programs offer an array of treatment modalities specifically designed to meet the needs of our youth. 

 

The William George Agency for Children’s Services is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunities without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

 

The intent of this job description is to provide, in broad terms, the general functions and responsibilities of positions given this title and shall not be construed as a declaration of the total of the specific job duties and responsibilities for any particular position. Employees may be directed to perform job related tasks other than those specifically presented in this description.

 

Outstanding Benefits Package

Working at The William George Agency for Children’s Services comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also offer generous paid time off in an effort to support your work-life balance. 

Salary : $26

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