Customer Service Associate

The Wiggle Room is an indoor play space for children ages 0–7 offering open play, private events, and an in-house café serving drinks, coffee, and food. We’re looking for a friendly, dependable, and energetic Customer Service Associate to help create a welcoming experience for our families and guests.

This is a hands-on position that combines customer service, cashier, café/barista, cleaning, and private event support. Team members help throughout the space wherever needed to keep our facility clean, safe, organized, and welcoming.

You'd be a great fit if you

• Are a "people person" who enjoys connecting with kids and adults alike
• Understand how to create a great customer service experience
• Have a focus on quality and take pride in your work.
• Thrive in a fast-paced, energetic environment with lots of moving parts
• Can confidently handle cash and POS systems
• Can maintain a clean workspace and the space guest-ready
• Genuinely enjoy working around kids and creating a welcoming space for all

Responsibilities:

• Greet and check in guests at the front counter
• Prepare and serve coffee, tea, and drink orders
• Make and serve simple food orders
• Operate POS system and handle transactions accurately
• Assist with private events and birthday parties as needed
• Maintain a clean, safe, and welcoming environment, including:
• Cafe and dining area
• Guest seating and service areas
• Kid play area and play structures (sanitizing, restocking, general tidiness)
• Restock supplies and complete daily opening/closing checklists
• Provide kind, helpful, and inclusive customer service to families and children

Qualifications:

• Must be at least 21 years old (to serve/sell alcohol)
• 1 year of customer service experience required
• 3-6 months barista or cafe experience strongly preferred
• POS/restaurant experience is a plus
• Must be able to work weekends and holidays as needed
• Must obtain Oregon Food Handlers Card and OLCC Service Permit within 30 days of hire
• Able to stand, bend, and lift for extended periods
• Comfortable working around young children and families

Schedule

This is a part-time seasonal position from October 2026 through June 2027.

Operating hours are generally:

• Monday–Friday: 9:00 AM–5:00 PM
• Weekends: 9:00 AM–6:00 PM, open by reservation for private events

Schedules will vary based on business needs, open play hours, and private event reservations. Weekend availability is required.

Job Type: Part-time

Pay: $16.80 - $17.30 per hour

Benefits:

• Paid training

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Portland, OR 97213 (Required)

Ability to Relocate:

• Portland, OR 97213: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $17