Hotel General Manager

The Whaler’s Inn

General Manager

Salary: $70,000 - $85,000

Full-Time

Our award-winning hotel is in search of a General Manager who shares our passion for hospitality and commitment to excellence. Our team values creating a warm and inviting environment for both our guests and our employees and we are looking for an individual that shares that ethos.

The ideal candidate should be detail-oriented, organized, and possess a strong ability to lead by example and foster a collaborative work environment. If you're a team player who is eager to take on new challenges, we'd love to hear from you! We offer competitive compensation, profit sharing, a positive work environment, and opportunities for growth and advancement within the company.

Job Description:

• Oversee the operational functions of the hotel, as per the Organizational Chart.
• Oversee and manage all departments working closely with department heads on a daily basis.
• Hold regular briefings and meetings with departments heads, acting as liaison between the hotel and the President of the company.
• Ensure full compliance with hotel operating procedures, policies, and service standards.
• Assist the president in preparing, presenting, and the subsequent achievement of the hotel’s annual Operating Budget, Marketing, and Sales plan.
• Ensure revenue and guest satisfaction targets are met and exceeded.
• Work with the president to set and execute both short- and long-term strategic goals for the property.
• Closely monitor daily hotel performance and make real-time operational decisions to maximize profits and guest satisfaction.
• Maximize room yield and hotel revenue through innovative sales practices and yield management programs.
• Manager and Develop hotel staff to ensure career progression and development.
• Maintain accountability for the responsibilities of department heads and ownership of the guest experience.
• Provide effective leadership to hotel team members
• Maintain & develop organizational policies, best practices, and SOPs for each department and assist in enacting these updated practices.
• Create, foster and maintain relationships and contacts with corporate accounts and corporate guests. Manage/track corporate rates.

Prerequisites & Experience:

• The ideal candidate has extensive management experience and has a robust management skillset, willing to provide hands-on assistance to the team and is able to work as business demands dictate, including weekends, holidays, and nights when applicable.
• Minimum of 5 years of GM or AGM management experience in the hospitality industry, preferably at a boutique hotel or Inn.
• 5 years of hospitality experience, with significant luxury experience.
• Strong understanding of P&L statements and basic accounting

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $70,000 - $85,000