What are the responsibilities and job description for the Director of People & Culture position at The Westmoor Club?
The Director of People & Culture serves as a strategic & hands-on leader
responsible for shaping, implementing, & sustaining human resources
policies, programs, & practices that support The Westmoor Club\'s
mission, culture, & seasonal workforce. This role oversees all aspects
of employee relations, staffing & recruitment, organizational
development, training, performance management, payroll, benefits
administration, compliance, & on-campus employee housing. The Director
of People & Culture partners closely with department heads to foster an
employee-centered culture emphasizing engagement, accountability,
Teamwork, & High Performance. Primary Responsibilities People & Culture
/ Human Resources Champion & cultivate an employee-oriented culture that
emphasizes quality service, continuous improvement, teamwork,
recognition, & accountability. Implement & maintain HR policies,
programs, & practices in compliance with federal & state employment laws
& regulations. Establish, maintain, & continuously improve the employee
orientation & onboarding program in partnership with the General
Manager. Design & deliver annual manager training focused on Club
culture, employee engagement, recognition, coaching, performance
management, & accountability. Lead recruitment & retention efforts for
all departments, including sourcing, screening, & conducting initial
interviews. Serve as a trusted resource for employee relations,
providing guidance, support, & conflict resolution related to workplace
concerns, performance issues, & policy interpretation. Maintain
personnel files & ensure all HR documentation is accurate, complete, &
compliant. Maintain & update the Employee Handbook in accordance with
legal changes & internal policy updates. Provide clear, timely, &
consistent company-wide communications related to employee matters & HR
initiatives, including publishing an employee newsletter. Ensure all job
descriptions are accurate, current, & compliant with Club standards &
Legal Requirements. Payroll, Benefits, & Compliance Process Weekly
payroll & ensure accuracy, timeliness, & compliance with wage & hour
laws. Manage onboarding & offboarding processes, including: Completion &
tracking of all required paperwork (I-9s, background checks, OSHA
training, etc.) Setup & termination of employees in payroll & HR systems
Maintenance of employee arrival/departure calendars & master employee
lists Administer compensation programs & employee benefit plans,
including eligibility, enrollment, & coordination with benefit brokers &
vendors. Maintain employee benefit records, including additions,
changes, & terminations. Ensure ACA compliance in coordination with the
payroll provider. Maintain OSHA logs, file required year-end reports, &
coordinate with Workers? Compensation carriers as needed. Process
unemployment claims accurately & in a timely manner. File requests for
Seasonal Overtime Exemption with the Commonwealth of Massachusetts.
Partner with the Club\'s immigration/employer agent to facilitate H-2B &
J-1 visa filings with the U.S. Department of Labor & related agencies.
Employee Housing Manage on-campus employee housing assignments,
arrivals, & departures. Employee Engagement & Culture Support & promote
the Club\'s mission & culture, ensuring professional & respectful
behavior at all times. Maintain required & engaging postings in employee
dining & common areas. Qualifications Minimum of 5 years of progressive
human resources management experience. Demonstrated experience with
Compensation Planning, Benefits Administration, & Vendor Management.
Strong working knowledge of employment law, including EEOC, FMLA, ADA, &
wage & hour regulations. Experience with seasonal workforces strongly
Preferred. H-2B &/or J-1 Visa Experience Preferred. Familiarity With
onboarding & compliance requirements, including I-9 documentation.
Payroll experience preferred. Bachelor\'s degree required.
responsible for shaping, implementing, & sustaining human resources
policies, programs, & practices that support The Westmoor Club\'s
mission, culture, & seasonal workforce. This role oversees all aspects
of employee relations, staffing & recruitment, organizational
development, training, performance management, payroll, benefits
administration, compliance, & on-campus employee housing. The Director
of People & Culture partners closely with department heads to foster an
employee-centered culture emphasizing engagement, accountability,
Teamwork, & High Performance. Primary Responsibilities People & Culture
/ Human Resources Champion & cultivate an employee-oriented culture that
emphasizes quality service, continuous improvement, teamwork,
recognition, & accountability. Implement & maintain HR policies,
programs, & practices in compliance with federal & state employment laws
& regulations. Establish, maintain, & continuously improve the employee
orientation & onboarding program in partnership with the General
Manager. Design & deliver annual manager training focused on Club
culture, employee engagement, recognition, coaching, performance
management, & accountability. Lead recruitment & retention efforts for
all departments, including sourcing, screening, & conducting initial
interviews. Serve as a trusted resource for employee relations,
providing guidance, support, & conflict resolution related to workplace
concerns, performance issues, & policy interpretation. Maintain
personnel files & ensure all HR documentation is accurate, complete, &
compliant. Maintain & update the Employee Handbook in accordance with
legal changes & internal policy updates. Provide clear, timely, &
consistent company-wide communications related to employee matters & HR
initiatives, including publishing an employee newsletter. Ensure all job
descriptions are accurate, current, & compliant with Club standards &
Legal Requirements. Payroll, Benefits, & Compliance Process Weekly
payroll & ensure accuracy, timeliness, & compliance with wage & hour
laws. Manage onboarding & offboarding processes, including: Completion &
tracking of all required paperwork (I-9s, background checks, OSHA
training, etc.) Setup & termination of employees in payroll & HR systems
Maintenance of employee arrival/departure calendars & master employee
lists Administer compensation programs & employee benefit plans,
including eligibility, enrollment, & coordination with benefit brokers &
vendors. Maintain employee benefit records, including additions,
changes, & terminations. Ensure ACA compliance in coordination with the
payroll provider. Maintain OSHA logs, file required year-end reports, &
coordinate with Workers? Compensation carriers as needed. Process
unemployment claims accurately & in a timely manner. File requests for
Seasonal Overtime Exemption with the Commonwealth of Massachusetts.
Partner with the Club\'s immigration/employer agent to facilitate H-2B &
J-1 visa filings with the U.S. Department of Labor & related agencies.
Employee Housing Manage on-campus employee housing assignments,
arrivals, & departures. Employee Engagement & Culture Support & promote
the Club\'s mission & culture, ensuring professional & respectful
behavior at all times. Maintain required & engaging postings in employee
dining & common areas. Qualifications Minimum of 5 years of progressive
human resources management experience. Demonstrated experience with
Compensation Planning, Benefits Administration, & Vendor Management.
Strong working knowledge of employment law, including EEOC, FMLA, ADA, &
wage & hour regulations. Experience with seasonal workforces strongly
Preferred. H-2B &/or J-1 Visa Experience Preferred. Familiarity With
onboarding & compliance requirements, including I-9 documentation.
Payroll experience preferred. Bachelor\'s degree required.