Guest Amenities Attendant – The Westman Hotel

Guest Amenities Attendant – The Westman

Location: Bend, Oregon
Compensation: $21–$24 per hour

The Westman is an independent boutique hotel opening this fall in Bend’s historic post office building. With just 23 rooms, we offer a high-touch, design-forward experience rooted in connection, service, and the spirit of adventure.

The Guest Amenities Attendant plays an important role in creating memorable guest experiences through thoughtful service, attention to detail, and operational support. This position assists with daily guest-facing amenities, including breakfast breakdown, stayover package preparation and delivery, welcome drink experiences, and other special touches that enhance the guest journey. The ideal candidate enjoys hospitality, takes pride in presentation, and is passionate about creating meaningful moments for guests.

What You’ll Do

• Prepare and assemble stayover amenity packages according to established standards.
• Deliver stayover packages, welcome gifts, cards, and special guest requests to guestrooms.
• Assist with VIP arrivals and special occasion room deliveries.
• Support guest engagement by providing friendly, professional interactions during deliveries.
• Ensure all guest amenities are presented consistently and reflect the hotel's brand standards.
• Ensure glassware, garnishes, menus, and supplies are stocked and presentation-ready.
• Coordinate with Front Desk to support guest arrivals.
• Maintain cleanliness and organization of all welcome drink equipment and supplies.
• Assist with the breakdown and cleanup of breakfast service.
• Restock supplies and organize service areas following breakfast hours.
• Maintain cleanliness and sanitation standards throughout guest-facing spaces.
• Communicate inventory needs and replenishment requirements to management.
• Deliver guest-requested items such as extra towels, linens, amenities, and supplies.
• Support hotel events, activations, and guest experiences when needed.
• Respond promptly to guest requests while maintaining a positive and professional demeanor.
• Maintain organized storage and inventory of guest amenity supplies.
• Follow all safety, sanitation, and service standards.
• Report maintenance, cleanliness, or guest service concerns to management.
• Assist other departments as needed to ensure a seamless guest experience.

What We’re Looking For

• Previous hospitality, customer service, restaurant, or hotel experience preferred.
• Strong attention to detail and commitment to presentation standards.
• Ability to work independently and manage multiple tasks.
• Excellent communication and interpersonal skills.
• Ability to stand, walk, bend, and lift up to 30 pounds.
• Must be reliable, punctual, and guest-focused.
• Dependable, efficient, and able to work both independently and collaboratively
• Comfortable working in a fast-paced environment while maintaining composure and care
• Flexible availability, including weekends and holidays

At The Westman, you’ll be part of a small, dedicated team creating something extraordinary—a hotel that’s anything but ordinary.

Pay: $21–$24 per hour, based on experience
Job Type: Part-time

Work Location: In person (777 Wall Street, Bend, OR)

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Work Location: In person

Salary : $21 - $24