What are the responsibilities and job description for the Bartender position at The Westgate Hotel?
The Bartender is responsible for crafting and serving high-quality beverages while delivering exceptional guest service in both restaurant and banquet settings. This role supports the Food & Beverage Department by creating a welcoming environment, maintaining bar cleanliness and inventory, and upholding The Westgate Hotel’s standards of luxury, efficiency, and hospitality.
Responsibilities:
- Prepare and serve alcoholic and non-alcoholic beverages in accordance with recipes and guest preferences
- Provide professional and courteous service to guests at the restaurant bar, banquet events, and private functions
- Set up and break down bar stations for banquets and events, ensuring all items are properly stocked and displayed
- Maintain cleanliness and organization of all bar areas, equipment, and supplies
- Monitor guest consumption and ensure responsible alcohol service in compliance with laws and hotel policy
- Accurately input orders and process payments using the POS system
- Assist with inventory counts, restocking, and requisitioning supplies
- Collaborate with servers, banquet captains, and culinary teams to ensure seamless service flow
- Report equipment or maintenance issues to management
- Support other duties as needed to enhance the overall guest experience
Qualifications:
- Previous bartending experience in a restaurant, hotel, or banquet setting required
- Strong knowledge of beer, wine, spirits, and cocktail preparation
- Excellent customer service, communication, and multitasking skills
- Must be 21 years of age or older with current food handler and responsible beverage service certification (e.g., LEAD/TIPS)
- Ability to work in a fast-paced environment and maintain composure under pressure
- Availability to work evenings, weekends, holidays, and flexible shifts
Physical Demands:
- Must be able to stand for extended periods and lift up to 40 lbs
- Frequent walking, bending, reaching, and lifting throughout the shift
- Ability to work in varied environments including banquet halls and restaurant outlets