Demo

Operations Coordinator

The West End Museum
Boston, MA Contractor
POSTED ON 5/22/2026
AVAILABLE BEFORE 11/16/2026

The West End Museum is looking for a Operations Coordinator to work with the Community Engagement Manager and Executive Director to maintain a strong team of volunteers and manage space rentals.


Responsibilities:


Volunteer Coordination

  • Oversees the recruitment, vetting, and training of volunteers
  • Maintains databases, forms, records, and other materials related to the volunteer program
  • Attends volunteer fairs, and similar events
  • Organizes the volunteer schedule for greeters and docents
  • Periodically consults with department managers to ensure all volunteer positions are being filled
  • Coordinates with the Community Engagement Manager to promote volunteer opportunities

Rental Coordination

  • Oversees the management of Peerspace and any other rental platforms
  • Organizes site visits and answers potential renter’s questions
  • Schedules rentals
  • Obtains any permits or similar requirements
  • Coordinates day-of event logistics, or ensures another member of staff is prepared to do so

General

  • Assists the Executive Director with a small number of bookkeeping tasks
  • Ensures store items and basic office supplies are in stock
  • Participates in the general upkeep and operation of the museum as needed


Qualifications (in approximate order of consideration):

  • Volunteer and event coordination
  • Strong self-motivated work ethic, flexibility, and proven ability to work independently as well as collaboratively and constructively as a member of a small team
  • Excellent oral, written, and interpersonal communication skills, including strong relationship skills and ability to work with a wide range of people
  • Demonstrated ability to think strategically and long-term while successfully attending to more immediate goals and tasks
  • An undergraduate degree or higher.
  • Creativity and emotional intelligence
  • Interest in history, Boston, urban culture, the built environment, etc. is a plus


Type: Contract

Compensation: $20/hour

Hours: 15-20 hours/week not including rentals; when rentals are scheduled, up to 15 additional hours will be available to be on-site during those rentals.


Find out more about The West End Museum: www.thewestendmuseum.org


Cover letters are not required with initial applications. If you choose to write one, they may be sent to admin@thewestendmuseum.org.

Salary : $20

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