What are the responsibilities and job description for the Phlebotomist position at The Wellness Way?
Position Summary
The Phlebotomist will obtain and prepare specimens for analysis and performs various screening tests.
Essential Duties and Responsibilities
*This list of duties and responsibility is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
Phlebotomist
- Verifies and completes test requisitions by comparing information with patient record; bringing discrepancies to the attention.
- Verifies patient by reading patient identification.
- Obtains blood specimens by performing venipunctures and fingerpicks.
- Enters patient charges for venipunctures, fingerpicks and testing
- Maintains specimen integrity by using aseptic technique.
- Tracks collected specimens by initialing, dating, and noting times of collection, maintaining record of draws.
- Maintains quality results by following department procedures; recording results in the quality-control log; identifying and reporting needed changes.
- Maintains safe, secure, and healthy work environment by following standards and procedures, complying with legal regulations.
- Serves and protects the clinic community by adhering to professional standards, clinic policies and procedures, federal, state, and local requirements.
- Enhances phlebotomy department and clinic reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Orders laboratory supplies and test kits to complete laboratory draws on patients.
Problem Solving
- Problem resolution when patient issues arise. Keep the office manager informed on significant issues
- Use the Dignify System to navigate colleague relationships.
- Ask for assistance, especially as problems/issues arise, from the Office Manager as needed.
- Know what software to use when. Troubleshoot when able to then notify Office Manager.
- Suggest solutions to improve office or clinic.
Implementation
- Carry out new product, services, and systems implementation as instructed by the Office Manager.
- Assist in the transition to new Wellness Way Software when available.
Training and Development
- Learn the basics of the Dignify System in regards to navigation and understanding.
- Complete additional training and continuing education as asked.
- Attend seminars and meetings assigned.
- Attend all trainings that the office manager schedules.
- Provide feedback on internal and external matters as they pertain to your office.
- Understanding of Phlebotomist role and fill in if need be.
Position requirements
- Passion and knowledge of The Wellness Way or the willingness to learn. Must be willing to live the lifestyle.
- Proficient in Microsoft Outlook, Word and Excel; previous computer & phone experience.
- At least one year of phlebotomy experience preferred.
- Actively participates in online social media; TWW social media platforms/chats.
- Self-motivated and driven to promote clinical and employee growth.
- Must have the ability to work with multiple personalities, use clear judgement, work under pressure, multitask and handle emotional stress.
- Excellent verbal and written communication skills.
- Strong communication, organizational, and time management skills.
- Quick learner and ability to be adaptable/flexible in an ever-changing environment.
- Maintain professional manner and has a bubbly personality.
Physical Requirements
- Prolonged periods of standing and working on a computer.
- Must be able to lift up to 15 pounds at times.
Accountabilities for Purpose
Support and maintain the Purpose and Core Values of The Wellness Way.
Salary : $25