Barista

Overview:

647 Coffee, a program of The Well CDC, is a coffee shop, social enterprise, and gathering place that increases the overall economic health of the Middlebury neighborhood by creating a destination. In doing so, allows for The Well CDC to re-invest in its three initiatives: Restoring Housing, Creating Economy, and Supporting Place.

Main Objective:

Baristas are responsible for all orders - preparing coffee, tea, other beverages, and food to customer specifications. Baristas operate the Toast POS system. Duties of a baristas may include cleaning coffee equipment, café space, restrooms, and preparation areas during a normal shift. Baristas work to maintain good customer relations and speedy delivery of all beverages and food as well as complete assigned tasks from management every day.

Job Description:

This scope of responsibilities includes, but is not limited to:

I. Customer Service

• Providing a great customer experience in and outside of the café space
• Acknowledge the presence of individuals as they walk into the café by greeting each patron
• Showing respect for patrons’ time by moving quickly and efficiently
• Be intentional and attentive to the wants and needs of patrons

II. Product Knowledge

• Knowledgeable of all menu items and available inventory
• Educate customers by presenting and explaining the menu; answering questions
• Prepare and sell beverages by following prescribed recipes and preparation techniques for coffee, such as, espresso, latte, pour over, and food
• Improves quality results by observing, evaluating, and making corrections to follow processes; maintaining and improving the appearance of the café and bar

III. Daily Operations

• Review and execute Daily Operations & Prep Lists; team communication
• Complete Daily & Weekly Maintenance tasks and/or others as assigned by supervisor
• Maintain inventories by replenishing stock as needed
• Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; communicating any repair needs with supervisor
• Generate revenue by attracting new customers; defining new and expanded services and products
• Follow café housekeeping/cleaning, display maintenance, and outdoor upkeep as directed by management
• Maintains safe and healthy work environment by following organization standards and sanitation regulations, meeting Health Department standards

IV. Organizational Identity

• Understand and readily able to share the The Well CDC mission, vision, initiatives and programs

V. Qualifications

• High school diploma, GED, or equivalent preferred
• Prior café or coffee shop experience preferred
• Able to accurately handle cash and credit card payments
• Effective interpersonal communication skills

V. Expectations

• Hours: 10-20 hours per week, weekly schedule may vary
• Be present and on-time for shifts as scheduled
• Must be able to work some evenings and weekends
• Meet with supervisor on a monthly rhythm

Pay: From $11.50 per hour

Benefits:

• Flexible schedule
• Food provided
• Paid training

Work Location: In person

Salary : $12