What are the responsibilities and job description for the Social Services Director position at The Waterview Pines?
Monarch Healthcare Management Benefits Include:
UKG Wallet - get paid the next day!
Free Single Medical Insurance
Loan reimbursement.
Scholarship Opportunities
Paid Time Off – Vacation Time
401 (k) with annual contribution match
Referral bonuses
Career path to other positions within our growing company!
Social Services Director
POSITION SUMMARY
The Social Service Director is responsible for planning, organizing, developing, and directing the overall operation of the Social Services Department. This must be done in accordance with current federal, state, and local standards, guidelines, and regulations, our established policies and procedures, and as directed by the Administrator. The Social Services Director interacts with the residents, families, visitors, other facility staff, and community agencies during the admission and discharge process. The Director interacts with residents, families, visitors, and other facility staff. This position is responsible for patient assessments, care planning, and supervising additional social services staff. Assists in the development of policies regarding participation in facility planning for health and welfare services. Provides input to strategic decisions as related to social services areas of responsibility. Proactively plans and facilitates de-scalation protocol with support of the interdisciplinary team and can resolve escalated situations within the facility.
RESPONSIBILITIES
Admissions and Discharge Coordination: Manages the full admissions process, including referrals, tours, screenings, paperwork, and financial assistance; coordinates individualized discharge planning, including referrals and equipment needs.
Social Services Department Leadership: Oversees department operations, supervises social services staff, participates in facility inspections, and represents the department in leadership meetings.
Resident Advocacy and Support: Provides emotional and psychosocial support to residents and families, facilitates adjustment to facility life, communicates resident needs to staff, and fosters positive relationships and family involvement.
Compliance and Education: Maintains detailed resident records, ensures adherence to state and federal regulations, promotes a respectful and inclusive environment, and educates staff, residents, and families on rights and safety policies.
QUALIFICATIONS
Licensure Requirement: Must hold a valid Minnesota license to practice social work.
Resident Care Insight: Must understand the psychosocial and emotional needs of residents.
Key Competencies: Requires strong communication, organization, management, and leadership skills.
Additional Qualifications: Must pass a criminal background check and preferably have experience in healthcare or long-term care settings
About Monarch:
Monarch Healthcare Management is a mission-driven company that is changing the way short-term rehabilitation and long-term care are delivered. Our employees embody our motto, Where CARE and CUSTOMER SERVICE Come Together, by always putting the needs of residents and families first across Monarch's network of 60 skilled nursing and assisted living facilities in Minnesota.
Partnering with higher research institutes and international tech companies, Monarch has been nationally recognized for its innovation in the care of our residents, making a meaningful impact on their quality of life and interactions.
We value our employees and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, fun perks, career development opportunities, and great benefits.
We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
