What are the responsibilities and job description for the Full- or Part-Time Server position at The Waters of Minocqua?
Description:
The Server is responsible for greeting guests, taking food and beverage orders, delivering orders to the table, facilitating payment, and ensuring a pleasant dining experience.
Duties/Responsibilities:
- Ensures that each guest receives excellent guest service by providing a guest-friendly environment, including greeting and acknowledging every guest and by maintaining excellent standards.
- Greets guests when seated; ensures the table is clean and that utensils, napkins, and other needs are provided.
- Distributes menus and presents daily specials.
- Ensures that customers are of legal drinking age by checking photo IDs, if ordering alcoholic beverage.
- Accurately ring orders, prepare checks, and take payment via POS system.
- Ensures food and beverage items meet guests’ satisfaction; Maintains guests’ needs throughout dining experience.
- Helps maintain cleanliness in all areas of the restaurant.
- Adheres to all company policies and procedures, as well as state health/sanitation standards.
- Completes daily and weekly side work, as assigned.
- Attends staff meeting sessions and training, as required.
The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned, and the scope of the job may change as necessitated by business demands.
Requirements:Education and Experience:
- Experience in front of house or similar restaurant operations, preferred.
- Wisconsin approved food service certification, e.g., SERV Safe. (This may be attained within 30 days after hiring date).
Required Skills/Abilities:
- Exceptional interpersonal skills and be able to interface effectively with customers, staff, vendors and management.
- General computer knowledge including Point of Sale systems and credit card processing.
- Basic mathematical skills relating to handling money and giving proper change.
- Ability to multi-task and work in a fast-paced environment.
Physical Requirements:
- Long hours frequently required, including evenings, weekends, and holidays.
- Must be able to stand on feet throughout the shift and frequent physical activity as associated with serving and bartending.
- Must be able to frequently lift up to 20 lbs and occasionally lift up to 50 lbs with assistance.
- Must be able to climb stairs occasionally.
Salary : $12 - $14