Catering Sales Manager - The Watermark Hotel

The Watermark Hotel is a new all-suite hotel located in Capital One Center, featuring 300 luxury residential suites with lavish, upscale furnishings, abundant space to unwind, and a hospitality team dedicated to setting a new definition of luxury. The Watermark indulges guests with a thoughtfully curated stay that delights and surprises even the most discerning traveler. Thoughtfully designed to enhance your visit to Tysons, Virginia, the hotel offers convenient access to the Capital One offices, Capital One Hall, the McLean station along the metro’s Silver Line, and more. Culinary experiences include locally-sourced breakfast at The Aviary, or craft cocktails paired with chef-driven dishes at one of the area’s hottest new restaurants, Wren. The hotel is connected directly to The Perch, an urban rooftop green space perfect for enjoying art, relaxation, or time with friends or colleagues.

Responsibilities

• Sales/Revenue Maximization: Responsible for achieving catering revenue goals through food, beverage, room rental and audio visual sales goals by business development, account management and hotel site sales calls. Also responsible for maximizing space potential and maximizing food and beverage minimums. Consistently pursues up-selling opportunities to maximize revenue potential. Achieves business revenue goals by developing, building and maintaining excellent client relationships through community involvement, local visitors’ bureau, bridal organizations, charity events and cultivating client database. Uses expertise to advise and implement changes to catering operations based on sales and client comments.
• Guest Service: Support client satisfaction by ensuring catering service standards are met and clients’ needs are responded to in a timely manner. Ensures effective communication of client needs from catering to appropriate operational departments. Resolves clients’ complaints and concerns in courteous and friendly manner, focuses on service recovery when applicable.
• Technical Acumen:Responsible for utilizing sales and catering tools/systems to accurately identify, report, forecast and communicate sales data. Ensures integrity of sales data by documenting information in Delphi on a daily basis. Utilizes sales tools, and other market intelligence.
• Safety/Risk Management: Support catering operations to maintain standards per B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents.
• Self/Workload Management: Responsible for effective self/workload management. Demonstrates clear written and verbal communication skills. Promotes collaboration and positive, professional work environment. Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication and proactive planning. Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures.

Qualifications

• Education: High school diploma or GED required. College degree or equivalent experience preferred. Professional membership and community involvement desired. Basic Microsoft office and Delphi experience also desired.
• Experience/Knowledge/Skills/Abilities: Prior hotel catering sales experience desired. Heavy emphasis in sales with knowledge of food and beverage operations is desired. Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with employees and guests. Must be able to manage multiple priorities in a fast-paced environment.
• Physical Requirements: Ability to lift, push, and pull up to 20 pounds on an occasional basis.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Holidays
• Weekends as needed

Ability to commute/relocate:

• McLean, VA 22102: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Salary : $65,000 - $-1