Sr Manager, HR & Crew Experience

Job Summary

Senior Manager, HR & Crew Experience, is responsible for contributing to and leading HR services for film productions. This role partners closely with business leaders, production leaders, HR partners, and cross-functional teams, including Employee Relations, Employment Legal and Labor Relations. This role focuses on enhancing the production crew experience by delivering strategic HR support to productions, studio leadership, and key stakeholders. The West Coast team provides support and guidance for productions in the Western US, Canada as well as the Pacific region. The Senior Manager reports to the Vice President, HR & Crew Experience, and leads the HR & Crew Experience Partner.

Responsibilities

• Serve as a trusted advisor, coach and consultant to production leaders, business leaders, and crew members on Disney, Marvel, Lucasfilm, 20th Century Studio and Searchlight live-action productions
• Continuously develop and maintain an intimate understanding of the production business while building effective working relationships with stakeholders and clients, at all levels of the organization
• Coach production leaders and business leaders on crew issues, HR policies and processes
• Proactively assess production performance to recommend and drive action through a consultative, “influence without authority” approach
• Identify and analyze trends related to recurring issues and develop strategies to help resolve the issues
• Facilitate conversations and training sessions to develop the next generation of production leaders
• Oversee state production incentive submissions through the HR & Crew Experience Partner, in collaboration with production leaders and filmmakers, to ensure consistent execution and best practice sharing across teams
• Collaborate with the Corporate Social Responsibility team and external organizations to identify opportunities that strengthen the crew pipeline into production
• Support Labor Relations with union negotiations by providing documentation and workforce data for relevant populations
• Promote and enable a fair and inclusive workplace that safeguards the company’s employment brand by ensuring that employee and company interests are handled in a fair and consistent manner
• Embrace and integrate inclusion and diversity into business and production strategies, nurturing an environment that is open-minded and that embodies the Disney values
  
  

Early Career/ Production Interns

• Identify, and recruit talent to meet the needs of the business and create a diverse workforce focusing on early career/ production intern processes and programs
• In partnership with local production teams, develop, refine, and execute production intern programs, including community partner engagement, collaboration with production leaders, and program management
• Demonstrate ability to attract, influence and hire diverse talent by understanding production-specific requirements
  
  

Basic Qualifications

• Bachelor’s degree in a related field or related work experience
• 7 years of proven experience working as a Human Resources Manager / Business Partner
• Experience working in a creative and fluid working environment
• Experience of dealing with unions and guilds preferred
• Knowledge or experience in a production environment a plus
• Creative and strategic problem-solving skills
• High degree of initiative, independent judgment, and discretion
• Ability to manage multiple high priority projects through exceptional organizational, prioritization, stakeholder management, and time management skills
• Strong verbal and consultative skills, with the ability to work with senior leaders in a matrixed environment
• Strong ability to influence and respond to questions from various groups of key stakeholders, including executives, employee relations and legal teams
• Ability to handle highly sensitive and confidential information in a manner that inspires confidence and trust
• Experience serving as a trusted advisor to senior executives in an influence-without-authority environment
• Demonstrated ability to resolve conflict effectively
• Able to work independently
  
  

Locations and Travel:

The position will require frequent visits production locations including throughout Southern California including, but not limited to, Manhattan Beach and Burbank, CA. Additionally, the position will require travel to distant production locations on as needed bases.

Preferred Qualifications

• Desire to continue development of production industry knowledge
• Flexibility with schedule to connect with teams in various time zones
  
  

The hiring range for this position in Burbank, CA is $168,200 to $205,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.