What are the responsibilities and job description for the Front Desk Receptionist Dog Daycare & Boarding (Team-Focused Role) position at The Wags Club?
If you love staying busy and being the person everything runs through, youll love this role.
At The Wags Club, our front desk is where the entire day comes together welcoming clients, coordinating care for dogs, and keeping everything running smoothly from start to finish.
Were a well-established, cage-free dog daycare and boarding facility serving the Santa Monica and West L.A. community, and were looking for someone who enjoys being part of a fast-paced, team-driven environment where their role truly matters.
If you like staying active, working with both people and dogs, and being part of a team that depends on you, this is a great opportunity.
Pay
$19$20 per hour, depending on experience
What Youll Be Doing
- Greet clients and check dogs in and out accurately
- Answer phones and assist clients with questions
- Process payments and maintain an accurate cash drawer
- Explain daycare, boarding, and grooming services to new clients
- Communicate important details to staff (feeding, medications, notes)
- Keep the front desk clean and organized
- Assist with photo uploads and light social media updates
What Were Looking For
- Prior customer service or front desk experience (required)
- Strong attention to detail and ability to stay organized
- Comfortable handling multiple tasks at once
- Friendly, professional communication style
- Reliable, punctual, and team-oriented
- Comfortable around dogs of all breeds and sizes
What Makes This Role a Great Fit
- You enjoy staying busy and productive throughout your shift
- You take pride in keeping things organized and running smoothly
- You like being part of a team that depends on each other
- Youre naturally dependable and take responsibility seriously
Benefits
- Complimentary daycare or boarding for your dog
- Medical, dental, and vision insurance after probation
- Supportive, team-focused work environment
- Opportunity for growth within the company
About The Wags Club
The Wags Club is known for high standards of care and a loyal community of clients who trust us with their pets.
Our front desk team plays a key role in creating a smooth, positive experience for both dogs and their owners.
How to Apply
Apply through this listing with your resume.
Qualified applicants will be contacted by phone or text to schedule an interview.
Salary : $19 - $20