What are the responsibilities and job description for the Patient Account Representative - Southwest position at The Vision Centers?
Patient Account Representative – Front Desk (Full-Time)
Location: Southwest Las Vegas, NV
Schedule: Monday–Friday, occasional Saturdays
Job Type: Full-Time | On-site
About Us
The Vision Centers is a growing, full-service eye care and optical practice with multiple Las Vegas locations. We provide high-quality patient care in a friendly, professional, and fast-paced environment.
Job Summary
We are seeking a dependable, detail-oriented Patient Account Representative to join our front desk team. This role is ideal for someone who enjoys helping patients, staying organized, and thriving in a busy medical office.
Responsibilities
- Greet patients and visitors warmly and professionally
- Answer phones, return messages, and assist with patient inquiries
- Schedule and confirm appointments
- Verify insurance coverage and obtain authorizations
- Collect co-pays and process payments accurately
- Maintain patient records and assist with billing questions
- Perform general front desk and administrative tasks as needed
Qualifications
- High school diploma or equivalent (required)
- 1 year of experience in a medical front desk, receptionist, or customer service role (preferred)
- Experience in optometry, dental, or medical offices is a plus
- Familiarity with EMR or patient scheduling software (preferred)
- Excellent communication and customer service skills
- Strong attention to detail and accuracy
- Ability to multitask and stay organized
- Reliable, punctual, and team-oriented
- Willingness to learn and grow with our practice
Benefits
- Competitive hourly pay based on experience
- Paid training and onboarding
- Opportunities for career growth
- Supportive, collaborative team environment
- Modern, well-equipped office
How to Apply
If you are reliable, detail-oriented, and enjoy helping patients, we encourage you to apply today and join our team at The Vision Centers!
Benefits:
- Health care offered, including dental & vision
- 4 Paid annual holidays after 60 days of employment
- 50% contribution for group health insurance
- 50% contribution for dental insurance
- Vision insurance
- 401k insurance after 1 year employment
Pay: $17.00 - $19.00 per hour
Schedule:
- 8-hour shift
- Monday to Friday
- Saturday (8 a.m. - 1 p.m.)
- Closed on major holidays
Experience:
- Customer service: 2 year (Preferred)
- Optical/ Ophthalmology: 1 year (Preferred)
- Sales: 1 year (Preferred)
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Ability to Commute:
- Las Vegas, NV 89118 (Preferred)
Ability to Relocate:
- Las Vegas, NV 89118: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17 - $19