What are the responsibilities and job description for the Design Retail Sales Associate position at The Vintage Rug Shop?
POSITION: Retail Sales Associate
LOCATION: Berkeley, CA Storefront
The Vintage Rug Shop is a home furnishings & decor lifestyle brand that is recognized as the destination for shopping a collected, California aesthetic. Our storefront has moved to the vibrant 4th Street shopping district in Berkeley, CA and our team is growing!
We are currently seeking a professional, upbeat, stylish & creative sales associate to join our team. This position isn’t for everyone, we’re seeking a mutually perfect fit. The ideal candidate will have exceptional sales skills and solid experience in retail; will have a high level of integrity and an excellent work ethic. Additionally, the ideal candidate will be able to handle the day-to-day responsibilities of working in a retail store and adept at building strong and lasting customer relationships. This person will be an integral part in the success of our retail presence.
RESPONSIBILITIES
- Manage daily sales activities
- Greet customers and help guide them through the store and determine specific needs while providing excellent customer service
- Build and maintain a loyal client base, and retain customer loyalty by providing clients with personalized service
- Provide accurate product information
- Keep the sales floor merchandised and stocked
- Process all point-of-sale transactions such as sales, returns, exchanges and gift cards
- Increase customer base by proactively reaching out to customers when new items arrive, and adding all new contacts/customers to contact list
- Support with stock checking and ordering
- Receive and check-in product deliveries
- Safely and professionally pack and fulfill all inbound online orders for shipping
- Understand and know all operational procedures to properly execute daily operations
- Secondary responsibility when not selling; tagging, restocking, cleaning, organizing stock room and merchandising
- Partner with the team to resolve online and in store customer service issues
- Ability to work as part of a team and take initiative, independent of direct supervision
QUALIFICATIONS
- 2 years of retail experience, home decor or boutique environment preferred
- At least 1 year in a key holder role preferred
- Must be available to work weekends (especially Sundays) and during the holiday season
- Knowledge of Shopify, Excel and Google Docs
- Demonstrate outstanding customer service
- Be a self-starter who is results oriented and committed to fostering an exciting store environment
- Excellent communication skills, both verbal and written
- Be a team player, self motivated, and carry a positive can-do attitude
- Prides oneself on accuracy and attention to detail
- Must live in the San Francisco Bay area with reliable transportation
- Ability to lift and mobilize large items up to 50 lbs. while utilizing appropriate equipment and safety techniques
SALARY BENEFITS
This is an hourly, full time position located in Berkeley, CA. We offer competitive pay dependent on experience, health benefits, 401(K), and discounts on merchandise.