What are the responsibilities and job description for the Community Manager position at The Vills at Carl Sandburg?
Job description
The Community Manager is responsible for overseeing all operations at their designated property. Operations includes, but is not limited to, rent collections, leasing, marketing efforts, maintenance, turn process, hiring and terminating staff members, equipment functionality, customer service, training, etc. The Community Manager will be responsible for operating within the budget that is allocated to their property(s), as well as, setting and reviewing on-site staff goals and objectives. Finally, the Community Manager is responsible for setting and maintaining a high energetic and customer friendly atmosphere throughout the community.
JOB REQUIREMENTS
- Property Management Experience (Student Housing Preferred)
- Experience Working with Outside Vendors
- Experience with Marketing & Sales/Leasing
- Experience with Microsoft Office Software & Adobe PDF
- Prefer Experience with Property Management Software
- Prefer Experience with Basic Maintenance Work & OSHA Safety Regulations
JOB RESPONSIBILITIES
- Collect monthly rents
- Make sure all monies collected are being deposited into the account
- Make sure community is operating within the given operating budget
- Input invoices into property management software according to policies and procedures
- Make sure maintenance orders are being completed in an appropriate time
- Communicate efficiently and effectively with residents about delinquency, move-in and move-out process, eviction notices, turn process, etc.
- Hire, train, and terminate staff members as needed and according to the allocated budget.
- Represent the community at court hearings to deal with eviction and collection proceedings.
- Handle all customer service issues as they arise.
- Establish contracts with outside vendors to perform routine services (i.e. landscaping, trash collection, etc.).
- Set up a turn schedule, bid out turn services, and oversee all turn operations.
- Perform financial move-out statements and mail and email to former residents.
- Implement and monitor all marketing activities performed on-site and within the assigned market.
- Monitor leasing and marketing performance of on-site staff members.
- Oversee hospitality services at the community and make sure they are at optimal level.
- Conduct routine audits on community structure and report any issues as they arise.
- Conduct routine audits on all files for accuracy and missing files.
- Schedule hours for all on-site community staff members.
- Keep social media content updated and appropriate
- Reports all incidents in a timely manner to the corporate office and associated campus
- Attend training and housing meetings with associated campus
- Coordinate with campus financial aid office to ensure all qualification requirements are met
- Any other duties as assigned
Pay: $36,000.00 - $37,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: In person
Salary : $36,000 - $37,000