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Patient Account / Business Services Representative

The Villas
Honolulu, HI Full Time
POSTED ON 5/29/2026 CLOSED ON 6/8/2026

What are the responsibilities and job description for the Patient Account / Business Services Representative position at The Villas?

Join our team as a Patient Account / Business Services Representative with $500 Retention Bonus!


The Company:

We are Ohana Pacific Health. We positively impact thousands of lives each year with the "Ohana Experience", an organizational culture based on excellence and genuine care.

  • Hawaii's largest, locally owned post-acute healthcare company.
  • Our vision is to transform how healthcare is provided throughout Hawaii.


The Position:

We're looking for a passionate Administrative Assistant / Patient Account Representative to serve as the liaison between our guests and their families and the business services department. Additional duties include:

  • Meets with guests and families upon admission and at discharge to discuss insurance coverages and financial arrangements.
  • Processes payments received. Handles resident trust accounts and petty cash disbursements.
  • Assists residents with Medicaid eligibility review. Generates facility letters regarding coverage and non-coverage.
  • Help support the overall efficiency and functionality of the billing department
  • Complete insurance verifications (training will be provided).


Requirements:

  • High School Diploma or GED equivalent.
  • Associate Degree or a combination of education and experience in healthcare related field preferred.
  • One (1) year of experience in healthcare, administrative assistant, or related field.


The Benefits:

  • Paid Time Off (PTO)
  • Tuition Reimbursement & Scholarship Opportunities
  • Medical/Dental/Vision/401K match
  • Excellent growth and advancement opportunities
  • Mission Driven Ohana & Dedicated Team Culture
  • Competitive pay and benefits


Ohana Pacific Health is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by federal or state law. Learn more: EEO is the Law and EEO is the Law Supplement. Ohana Pacific Health participates in the E-Verify program in certain locations as required by law. Learn more at: E-Verify

Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact our Talent Acquisitions team.

Salary.com Estimation for Patient Account / Business Services Representative in Honolulu, HI
$45,147 to $56,244
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