What are the responsibilities and job description for the Retail Sales Support Associate position at The Villages?
Within the spirit of “Making People’s Dreams Come True”, this position is responsible for direct contact with customers, both on the phone and in person. This role also assists customers with rental processing, sales associate assistance with processing transactions, and transact sales and rentals on the register. These duties are accomplished while delivering Raving Fans customer service to both internal and external customers.
Part Time & Full Time Opportunities, Onsite Positions
Benefits for Full Time eligible positions:
Medical (HSA/FSA), Dental and Vision | 401K and/or ROTH | PTO & Paid Holidays | Basic Life & AD&D | The Villages Charter School eligibility | and much more!
Responsibilities:
- Handle incoming telephone calls as needed.
- Receive payments, deposits, gift certificates and obtain credit authorization.
- Help customers with small parts/accessory sales onsite when necessary.
- Process new car sales and reservations for rental cars.
- Assist sales associates by checking addition, monitoring deliveries of golf cars, and processing finance requests.
- Handle cash transactions, and process credit memo refunds, deposit slips, returns and check requests.
- Print invoices, thank you letters, window stickers and processes daily cash sheets.
- Open and close register.
- Complete the daily cash sheet and get all paperwork to the accounting department by 10:00am.
- Report sales and deliveries.
- Maintain inventory and order office supplies.
- Perform other clerical duties as needed, such as filing, copying, and collating.
- All other duties as assigned.
Education & Experience Requirements:
- High school diploma or general education degree (GED); or one (1) to three (3) months of related experience and/or training; or equivalent combination of education and experience.
- Must remain professional, responsive, and cooperative always and consistently produce quality work while meeting deadlines.