UC LTFC Lead Case Manager

The Village is accredited by the International Commission on Accreditation of Rehabilitation Facilities (CARF) for its Adoptions, Foster Care, Mental Health, Wraparound, and Drop-In Center services. We deliver evidenced-based behavioral health services to children, youth and adults, and has long been at the forefront of culturally sensitive foster care and adoption services.

If you are passionate about making a difference in the lives of individuals and families, we encourage you to apply for this rewarding position. We offer competitive compensation, benefits, and opportunities for professional growth. Join our team of dedicated professionals today!

POSITION DESCRIPTION: The Lead Case Manager must adhere and apply agency policies and procedures, code of ethics, Office of Refugee and Resettlement (ORR), Federal, and State laws and regulations. The Flores Settlement Agreement, Trafficking Victims Protection Reauthorization Act, Perez-Olano Settlement Agreement, and the Violence against Women Reauthorization Act.

The Lead Case Manager is responsible for the day-to-day operations of the case management including the timely submission of reunification packets, service plans and other assessments required for the compiling of a comprehensive case file both under the UC Portal and the physical files. The Lead Case Manager will participate in weekly staffing meetings, ongoing training and stakeholders' meetings and trainings.

REQUIREMENTS & QUALIFICATIONS:

• Master's degree or higher from an accredited or state approved graduate school in social work, or social welfare, marriage, family, child counseling, child psychology, child-development, counseling psychology or social psychology.
• At least one year experience working with the Department of Children and Family Services (DCFS) and Community Care Licensing (CCL).
• Bilingual English/Spanish, ability to read, analyzes, and interprets the most complex documents.
• Computer literate in Microsoft Office applications.

DUTIES & RESPONSIBILITIES:

All of the responsibilities listed below are considered essential functions of this position. Additionally, this position is expected to ensure that the core operating values and the strategic direction of the agency are adhered to.

• The Lead Case Manager will be available to case managers and resource parents 24 hours a day, seven days of the week.
• The Lead Case Manager is responsible for monitoring the safety, well-being, and protection of Unaccompanied Children (UC).
• The Lead Case Manager is to work jointly with the Program Director, Case Managers, Clinicians, Medical Coordinator, and Resource Parents in order to assess the needs of the Unaccompanied Children.
• Ensure that all assessments are completed on time (Initial Intake, Assessment for Risk, UC Assessment, and UC Case Review).
• Lead Case Manager will coordinate and participate during the case staffing meeting with the assigned General Dynamics Case Coordinator (GDIT) to review UC low to moderate behavior concerns, straight release, and low index of special needs.
• It is the priority of the Lead Case Manager to ensure that case managers identify a timely and safe sponsor who meets ORR criteria for discharge.
• The Lead Case Manger is responsible to communicate with the General Dynamics Case Coordinator (GDIT). Federal Field Specialist (FFS) Federal Office Juvenile Coordinator, (FOJC). ORR Medical Team, and any other involved party.
• Ensure that case managers properly close all physical and electronic portal case files upon unaccompanied children leaving the program.
• Ensure case managers submit Significant Incident Reports (SIRs) in a timely manner upon notification of the incident and that additional reports are submitted as required.
• Coordinate with local pro-bono attorneys for the timely provision of "Know Your Rights" presentations to youth and ensure youth signs the acknowledgment and receives a copy of the Legal Service Provider list and Notice to Juvenile Aliens in Federal Facilities Funded by DHS and HHS.
• Attend all department and program meetings to ensure that up-to-date information is received and/or provided and to ensure that changes to policy or practice are implemented and adhere to.
• May serve as the Administrator in Charge of the shelter's overall operation in the absence of the Program Director.
• Conduct monthly supervision meetings with all supervisees and maintain an ongoing record of the outcomes of the meetings conducted.
• Must complete Annual Performance Reviews of all case management staff.
• Must develop corrective action plans or disciplinary memos to address performance issues of case management staff in collaboration with the Program Director.
• Attend training that will enhance professional growth in the area of case management, management and documentation or other topics as deemed appropriate by the program director.
• Adhere to child abuse and reporting requirements.
• Must be relied upon regarding task completion and follow-up meeting deadlines on time without sacrificing accuracy, work quality, or customer service satisfaction.
• Attend meetings and trainings when needed and requested.
• Perform other duties as requested by the assigned supervisor and or management.

VACCINATIONS REQUIRED: Be able to show proof of immunization or immunity to vaccine-preventable diseases transmitted by the respiratory route, including:

• Varicella: two doses of varicella vaccine (at least four weeks apart) OR born in the United States before 1980 with a reported history of chickenpox (verified by an adult present at the time of illness) OR titers indicating varicella immunity OR documentation from a healthcare provider verifying previous infection.
• MMR: two doses of MMR vaccine (at least four weeks apart) OR titers indicating immunity to all three diseases.
• Tdap: one Tdap dose.
• Influenza: one dose annually during flu season.

Physical Activity

• Reaching, Standing, Typing, Talking, Hearing, Repetitive Motion
• Sedentary work. Exerting up to 15 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
• The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
• The worker is not substantially exposed to adverse environmental conditions.

Confidentiality and Privacy

Adheres to all legal parameters for ensuring and maintaining clients' confidentiality including HIPAA, State and Federal laws.

Benefits:

• 401(k)
• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Pay Range: $73,000-$82,983 per year

The Village Family Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.