Associate II - Account & Creative Services (Hybrid)

About The Vida Agency

Overview

The Vida Agency is an award-winning, woman and minority-owned, full-service multicultural marketing, communications, and public relations firm. Through our human-centered communications approach, we help build authentic bridges between our clients, public stakeholders, the media, and community to amplify the voices of the underserved to ensure every voice is heard. We are on a mission to change the world through respectful communication.

The Associate roles at The Vida Agency (Vida) are designed to blend strong project management discipline with a consulting mindset. Associates are trusted partners to clients, responsible not only for delivering work on time and on budget, but for guiding strategy, anticipating needs, and advancing equitable, inclusive communication outcomes. 

All Associate levels are expected to uphold Vida’s values of integrity, inclusivity, collaboration, and care for both clients and colleagues. 

Associate II  

Primary Focus: Independent project ownership, client partnership, and applied strategy  

Position Summary  

Associate II – Account & Creative Services (Hybrid) will work primarily with energy/utility accounts, independently managing projects or significant components of larger initiatives while serving as an active thought partner for clients. This role will also provide campaign production and ad trafficking, translate client goals into clear strategies, recommend approaches, and ensure projects remain aligned with both business objectives and community impact. This role requires the range to move fluidly between client strategy conversations and hands-on campaign execution. The ideal candidate brings both analytical rigor and creative sensibility, with the organizational discipline to manage multiple workstreams across a complex, high-volume account. 

Key Responsibilities 

Account Management 80%

• Serve as the primary day-to-day client contact and strategic partner for assigned projects  
• Translate client goals, audiences, and constraints into actionable communication and marketing strategies  
• Own project scope, budgets, schedules, and resourcing across active campaign workstreams 
• Develop and maintain project work plans that align tactics with strategy  
• Lead client meetings with strategic guidance, recommendations, and clear next steps 
• Anticipate risks and recommend solutions or strategic adjustments  
• Provide cross-account support, including administrative tasks, documentation, meeting coordination, and ad hoc client needs. 
• Review and approve project documentation, time, and invoices  
• Manage internal and external partners 
• Ensure high-quality, timely, on-budget deliverables that advance client objectives 
• Contribute to account health and growth through strong, strategy-driven client relationships  

Creative Producer/Trafficker 20%

• Manage ad trafficking workflows,, including asset coordination, trafficking setup, QA, optimization support, and reporting across digital platforms. 
• Support production of campaigns and deliverables, including vendor coordination, schedules, budgets, and quality control from concept through final delivery. 
• Coordinate with internal creative team and external vendors on schedules, deliverables, and quality control 
• Manage vendor relationships, production timelines, budgets, and approval workflows 
• Facilitate feedback rounds, version control, and final approvals with accuracy and care 
• Ensure all deliverables meet brand standards, cultural relevance, and platform specifications 
• Maintain organized asset libraries and production documentation throughout campaign lifecycle 
• Produce light design work including social media assets, ad resizing, presentation decks, and layout adaptations using Canva, Adobe Express, or equivalent tools 

Decision-Making Authority  

• Independently manages projects within approved scope and budget  
• Makes day-to-day trafficking and production decisions within established campaign parameters 
• Recommend scope changes, budget adjustments, and strategic shifts 

NON-ESSENTIAL FUNCTIONS AND DUTIES 

• Other duties as assigned. 

EDUCATION AND EXPERIENCE 

• Minimum 4 years of relevant experience in consulting, communications, or project management 
• Experience in a multicultural marketing agency or environment strongly preferred but not required
• Background spanning both strategic client work and hands-on campaign/production execution preferred 

KNOWLEDGE, SKILLS, AND ABILITIES 

• Strong client-facing presence, facilitation skills, and relationship management skills 
• Ability to connect strategy to execution across multiple projects 
• Strategic thinker with strong problem-solving and anticipatory thinking skills 
• Experience with digital advertising; strong organizational skills and foresight to ensure timely ad trafficking  
• Familiarly with ad specs, naming conventions, and delivery systems 
• Proficient with Microsoft Office Suite, Hubspot, Scoro, Asana required 
• Beginning to intermediate design skills using Canva, Adobe Express, or Adobe Creative Suite (Photoshop, Illustrator) for social assets, ad resizing, and deck production. 
• Attention to detail and previous experience to support production of campaigns and deliverables 
• Strong verbal and written communication skills, with the ability to make presentations and interact with employees and managers at all levels. 
• Detail oriented with ability to manage multiple responsibilities and competing priorities while meeting deadlines. 
• Excellent customer service skills.  

TOOL & SYSTEMS 

• Proficient with Microsoft Office Suite required 
• Experience with Scoro, Asana, HubSpot preferred 
• Canva or Adobe Express proficiency required; Adobe Creative Suite (Photoshop, Illustrator) a strong plus 
• Comfortable working across project management, CRM, ad trafficking, and design tools simultaneously 

PHYSICAL DEMANDS  

To successfully perform the essential duties of this position, an individual must be able to sit at a desk for four or more hours a day, and use office equipment, including phones and computer keyboards, for four or more hours per day. Individuals must be able to engage clients over the phone and in-person by voice. Must be able to travel to attend and conduct events in the Puget Sound area. This may require physical agility to push-pull, squat, twist, turn, bend, stoop, and to reach overhead. Physical ability to lift and carry up to 20 pounds. Regular attendance is an essential function of the job. Reasonable accommodations may be made to assist individuals with disabilities to perform essential job functions. 

LIMITATIONS AND DISCLAIMER   

The above job description is meant to describe the general nature and level of work performed; it is not intended as an exhaustive list of all duties, responsibilities and required skills for the position. Employees will be required to follow any other job-related instructions and to perform other duties requested by their supervisor in compliance with Federal and State laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities necessary to perform each duty proficiently. Continued employment remains on an “at-will” basis. 

COMPANY VALUES

We value the wholeness and wellness of our company and community by seeing and giving a voice to all people.

Balance - Integrity - Inclusivity - Resolute - Empower Living our values through:

Wholeness, wellness, authenticity

Treating people as people

Partnering

Being responsive to our clients and the community

Aligning our personal values with the work we pursue

Striving for excellence with a growth mindset

COMPANY TOOLS

Hubspot, MS Teams, MS SharePoint, Asana, Adobe, Scoro, Airtable

REPORTING TO: Account Director

STATUS: Full-time Employee

COMPENSATION: ($83,600K-$104,50K) /yr profit sharing performance bonus (annually)

BENEFITS: Health, Life Disability Insurance, 401k w/employer contribution, Continuing Ed, Charity match, up to 15 days PTO, 11 paid holidays, office closed last week of year (paid), Parental Leave, Bereavement Leave more

LOCATION: Hybrid; 2 days/week in-office; Downtown Seattle

ABOUT AMALIA MARTINO, FOUNDER AND PRESIDENT

When visionary entrepreneur Amalia Martino founded The Vida Agency in 2017, it was clear she was breaking the mold. Rather than conforming to the traditional PR model, she assembled an agile, multilingual team of leaders representing the core disciplines and expertise necessary to transform the way Seattle communicates. No more checking the box, no more tokenizing the underserved, and no more burning team members out before they’ve even realized their potential. She envisioned an agency in which every voice is valued, every client achieves strategic and inclusive impact, and every person is intentionally supported on her or his leadership development journey.

With nearly two decades of leading communications and public relations, Amalia conceptualizes and executes culturally relevant initiatives that transform behavior. Amalia works together with clients spanning major market segments, including health, transportation, retail, consumer, education, and the arts, such as SDOT, King County Parks, Seattle Municipal Court, Washington State Recreation and Conservation, Lydig Construction, Seattle Credit Union, Satterberg Foundation, and many more. 

The pay range for this role is:

83,600 - 104,350 USD per year (Seattle Office)