What are the responsibilities and job description for the Utility Porter - Housekeeping position at The Venetian Resort Las Vegas?
Position Overview
The primary responsibility of the Specialist – Housekeeping Floor is to maintain hallways, stairwells, guest elevator lobbies, storage room(s), all specialty cleaning in the suites including but not limited to extract, shampoo and spot carpeting, strip and wax floors and clean necessary equipment to perform job functions, and assist Housekeepers. All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.
Essential Duties & Responsibilities
Company Standards of Conduct
All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.
Minimum Qualifications
Must be able to
The primary responsibility of the Specialist – Housekeeping Floor is to maintain hallways, stairwells, guest elevator lobbies, storage room(s), all specialty cleaning in the suites including but not limited to extract, shampoo and spot carpeting, strip and wax floors and clean necessary equipment to perform job functions, and assist Housekeepers. All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.
Essential Duties & Responsibilities
- Assist housekeepers with the stripping of linen and removing of trash from suites when instructed by floor manager.
- Extracts shampoos and spots all carpeting in assigned work areas; strips and waxes floors in assigned work areas.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Deep | General cleaning of suites.
- Carpet, Marble, Furniture, and upholstery care.
- Maintain Locker rooms.
- Remove all trash from the floor.
- Keep brown bags off the corridors.
- Ensure security of any assigned keys/beeper.
- Review assignment sheet & update completed assignments; check with Floor Manager for additional assignments throughout the shift.
- Provides accurate directions and information for guest inquiries and is knowledgeable about all aspects of The Venetian Resort, features, attractions, promotions and special events.
- Provide a service or assistance to meet the needs of a guest, client or customer.
- Safety is an essential function of this job.
- Consistent and regular attendance is an essential function of this job.
- Performs other related duties as assigned.
Company Standards of Conduct
All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.
Minimum Qualifications
- 21 years of age.
- Proof of authorization/eligibility to work in the United States.
- High School Diploma or equivalent.
- Must be able to obtain and maintain any other certification or license, as required by law or policy.
- 6 months of hotel experience or in a similar cleaning environment.
- Must possess knowledge of proper chemical handling.
- Must be able to communicate on a two-way radio/device
- Ability to operate a commercial vacuum cleaner as necessary.
- Must be able to demonstrate the ability to read, understand and follow all MSDS and OSHA Guidelines, to follow all safety practices, to follow instruction regarding extraction, shampooing, spotting of carpeting and for stripping and waxing floors.
- Uses correct cleaning chemicals for designated surfaces according to OSHA regulations and hotel requirements
- Must be able to work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives.
- Knowledge of all equipment utilized, including, but not limited to extractors, shampoo machines, buffers, etc.
- Ability to communicate clearly and effectively in English, both in spoken and written form.
- Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
- Must be able to work varied shifts, including nights, weekends and holidays.
Must be able to
- Lift or carry 75 pounds, unassisted, in the performance of specific tasks, as assigned.
- Physically access all areas of the property and drive areas with or without a reasonable accommodation.
- Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
- Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
- Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
- Work in a fast-paced and busy environment.
- Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.