Lead Clerk - Emporia Retail

The primary responsibility of the Lead Clerk is to handle the sale of merchandise in the retail stores and drive sales to maximize business performance.

All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures. 

• Responsible for assuring the appropriate merchandising, stocking and cleanliness adheres to visual standards.
• Participates in the bi-annual inventories.
• Works closely with the Management to identify sales opportunities (e.g. weekend specials) and to adjust selling strategy accordingly.
• Focuses on Retail Department staff adhering to all policies and procedures and service standards.
• Assists guests in the selection of merchandise, while maintaining The Venetian Resort’s hospitality standards.
• Ensures consistent maintenance of sales floor stocking and rotation of merchandise.
• Receives and processes merchandise shipments from the warehouse and other store locations.
• Comply with policies and procedures of the department or section in order to complete service satisfactorily.
• Provide a service and assistance for others and expedite processing as necessary, and provide expertise based on information keyed, gathered, studied, processed or reviewed.
• Completion of a task or assignment requires use of equipment, tools or systems related to the proper performance of the service.
• Safety is an essential function of this job.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.

Company Standards of Conduct

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High School diploma or equivalent.
• Must be able to obtain and maintain a valid Alcohol Awareness Card, Health Card and any other certification or license, as required by law or policy.
• 5 years of Retail Management and Cash Handling experience required.
• Knowledge of Micros a plus.
• Able to handle multiple guests and have excellent customer service skills.
• Working knowledge of stock keeping and store maintenance a must.
• Must be able to work independently.
• Ability to communicate clearly and effectively in English, both in spoken and written form.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends and holidays.

Must be able to:

• Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
• Physically access all areas of the property and drive areas with or without a reasonable accommodation.
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
• Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
• Work in a fast-paced and busy environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.