Medical Receptionist

The Vein Clinic of Dallas is an upscale medical practice specializing in varicose and spider vein procedures. Committed to exceptional care and service, we foster a safe, supportive environment for team growth and advancement, valuing the input of each team member.

Job Summary:

We seek a customer-focused Medical Front Desk Specialist to manage front desk operations and deliver outstanding service to patients. The ideal candidate is highly organized, skilled in multitasking, possesses strong computer/e-mail skills, and thrives in a fast-paced setting.

Responsibilities:

- Welcome patients and visitors warmly.

- Check in patients, verify demographics and insurance, and update EMR accurately.

- Schedule appointments and follow-ups using EMR software.

- Answer calls promptly (under three rings) and assist patients professionally.

- Handle billing inquiries, co-payments, and patient confidentiality with accuracy.

- Support clinic flow and assist medical staff as needed, including light back-office tasks.

Qualifications:

- High school diploma (additional certifications a plus).

- Experience in a medical front desk role required.

- Proficient in EMR (eClinicalWorks v.12), Microsoft Office, and multitasking in a busy environment.

- Detail-oriented with strong organizational skills.

- Knowledge of medical terminology and insurance verification preferred.

Characteristics:

- Excellent customer service, professionalism, and interpersonal skills.

- Organized, calm under pressure, and a team player.

- Positive attitude, strong problem-solving skills, and adaptable.

Benefits:

- Competitive salary based on experience.

- Career growth opportunities.

- Positive, collaborative work environment.

- Participation in professional and outreach events.

How to Apply:

If you’re skilled in customer-focused roles, please submit your resume detailing relevant experience. We’ll reach out if your qualifications meet our requirements.

Job Types: Full-time, Part-time, Contract

Pay: $16.00 - $19.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Employee discount
• On-the-job training
• Paid time off

People with a criminal record are encouraged to apply

Application Question(s):

• Which best describes your work style?

(A) I prefer clear direction and minimal responsibility.
(B) I complete tasks assigned to me.
(C) I take ownership and ensure tasks are fully completed

• Our clinic answers phones within three rings and maintains high service standards. Are you comfortable being held to measurable performance expectations? (Yes/No)
• From 1-10, how comfortable are you learning and using new software systems? (1 being not comfortable and 10 being very comfortable
• What is your typing speed? (WPM)
• From 1-10, how do you perform when managing multiple tasks at once? 1 being I prefer one task at a time and 10 being I thrive in fast-paced multitasking environments
• From 1-10, how detail-oriented would you describe yourself? 1 being not particularly and 10 being extremely detail-oriented.

Work Location: In person

Salary : $16 - $19